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11 Navi Technologies Jobs

Field Debt Manager

2-5 years

₹ 3.5 - 8L/yr

Ahmedabad, Surat

5 vacancies

Field Debt Manager

Navi Technologies

posted 6mon ago

Job Role Insights

Flexible timing

Job Description

Field Debt Manager


What makes you a good collection manager at Navi? Ability to learn Being disciplined Communicating well


How would your role at Navi Look Like?

● Managing a team of ground Field Executives for effective & efficient recovery of overdue amounts from default customers through planned visits to customer addresses

● Ensure proper planning for effective recovery through strong execution; guide and motivate the field team to reach monthly targets

● Overview of day-to-day agent activities including regular performance monitoring, in-person visits for high-value accounts, and regular & timely follow-ups with customers

● Guide executives to increase contactability with customers and execute advanced loss prevention activities wherever applicable (i.e. skip tracing, fore-closures, etc.)

● Maintain fair collection practices in adherence with the code of conduct & legal guidelines and ensure that the team follows the same

● Ensure agents regularly attend all meetings, AHMs, and training sessions as required

● Highlight accounts requiring legal action and following process on the same

● Ensure that the team adheres to SOPs related to collection such as timely updation of feedback for assigned accounts, conducting in-depth review and audit of collection cases, alongside review and presenting a synthesis of high-value accounts on a weekly basis

● Run daily team stand-up/ huddle, ensure attendance and App adoption by the agents

● Ensure that you and the team are up to date on all relevant circulars and all products/services offered


What are some of the good to have skills for this role?

● Strong communication and influencing skills.

● Should have a geographical understanding of specified area.

● 2 - 5 years of people management experience in sales, operations, customer experience or collections role.

● Should have a working knowledge of MS Excel and Google Sheets

● Should have high professional ethics and integrity

● Qualification: Any Graduate


Employment Type: Full Time, Permanent

Functional Areas: Other

Read full job description

Prepare for Debt Manager roles with real interview advice

Top Navi Technologies Debt Manager Interview Questions

Q1. Build a fransision from scratch usingappium.
Q2. SQL: find store with highest AOV
Q3. Low Level Design: How to do rate limiting for a platform serving 100K requests per second.
View all 15 questions

What people at Navi Technologies are saying

What Navi Technologies employees are saying about work life

based on 262 employees
65%
56%
68%
94%
Flexible timing
Monday to Friday
No travel
Day Shift
View more insights

Navi Technologies Benefits

Free Food
Cafeteria
Gymnasium
Work From Home
Soft Skill Training
Health Insurance +6 more
View more benefits

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