Senior Windows Enterprise Engineer

About us:

Navaera Worldwide is a global, full-service firm specializing in advanced knowledge management products and services that empower financial organizations to improve operational efficiency, manage risk with data-informed decisions, detect fraud and gain competitive advantages. The privately held company has diverse clients around the world, including major corporations in the financial services sector as well as small and medium-sized enterprises. At Navaera Worldwide, we provide potent and scalable business products and solutions to organizations of all sizes. Navaera Worldwide has offices located in three continents with global headquarter based in New York. Other offices are in Toronto, Canada & Vadodara, India.

We are seeking a talented and experienced Windows Enterprise Engineer to join our dynamic team. As a Senior Windows Enterprise Engineer, you will play a crucial role in ensuring the stability, security, and optimal performance of our Windows-based IT environments. You will collaborate with a diverse group of IT professionals to deliver exceptional service to our internal stakeholders.

Roles and Responsibilities:

• Perform day-to-day system administration tasks, including server and workstation setup, configuration, maintenance, and troubleshooting.
• Monitor system performance and proactively address issues to ensure uninterrupted operations.
• Implement and maintain security measures to protect systems from threats and vulnerabilities.
• Maintain Microsoft Exchange On-Premises systems and related sub-systems for high availability and optimal performance.
• Maintain Active Directory infrastructure for high availability and optimal performance.
• Coordinating and performing configuration changes and application upgrades for Microsoft systems, including Windows Servers, Microsoft Exchange, and workstation environments using WSUS
• Manage and troubleshoot Active Directory services, including domain controllers, group policies, and user accounts.
• Collaborate with cross-functional teams to ensure seamless integration of Active Directory with other systems and applications.
• Develop and maintain PowerShell scripts to automate routine tasks and streamline administrative processes.
• Monitor and optimize Active Directory performance, security, and capacity.
• Provide technical support and guidance to end-users regarding Windows environment issues.
• Provide support, if required for any P1 level ticket during off business hours.

Qualifications and Requirements:

• Minimum 8+ years of experience in Microsoft related system engineering, administration, or support with at least three years experience in Exchange On-Premises and Active Directory administration with a large corporation.
• Experience with VMWare vSphere 8.0 and Windows Server 2016 and up
• Experience with VMWare Site Recovery Manager is preferable.
• Experience with Ninja, Ansible, Chef, Puppet is preferable.
• Basic knowledge of networking, specifically Cisco devices, including Nexus and Catalyst switches and routers.
• Strong proficiency in PowerShell scripting skills to automate messaging processes and reporting.
• Experience with HPE Nimble Storage is preferable.
• Experience with email security and protection solutions.
• Strong English communication, collaboration research and problem-solving capabilities. Ability to provide clear instructions to IT partners, explaining how the software works to the customer and being available to answer any questions that may arise.
• Using analysis and critical thinking skills to determine and assess the customer's needs and meet or exceed their expectations.
• Ability to manage multiple projects and rapidly changing priorities.
• Applying keen attention to detail and organization to work on numerous parts of a system or application at the same time while being accurate and thorough.
• Excellent time management, decision-making, interpersonal, and organizational skills.
• Desire to provide superior customer service.
• Ability to prioritize, coordinate and complete tasks to meet deadlines and within company quality standards
• A bachelors degree is required.
• Microsoft MCSE, MCP, VMware or Azure certification a strong plus