Infrastructure Analyst, XenApp

• Hone your analytical skills as you provide support to ensure the operational health of the platform, covering all aspects of service, risk, cost and people
• You ll be supporting the platforms operational stability and technology performance, including maintaining any system s utilities and tools provided by the platform
• This is an opportunity to learn a variety of new skills in a constantly evolving environment, working closely with feature teams to continuously enhance your development
• Were offering this role at associate vice president level

What youll do

As an Infrastructure Analyst, you ll be providing input to and supporting the team s activities to make sure that the platform integrity is maintained in line with technical roadmaps, while supporting change demands from domains or centres of excellence. You ll be supporting the delivery of a robust production management service for relevant infrastructure platforms.

In addition, you ll be contributing to the delivery of customer outcomes, innovation and early learning by contributing to test products and services to identify early on if they are viable and deliver the desired outcomes.

Your role will involve:

• Contributing to the platform risk culture, making sure that risks are discussed and understood at every step, and effectively collaborating to mitigate risk
• Contributing to the planning and execution of work within the platform and the timely servicing of feature development requests from cross platform initiatives, and supporting the delivery of regulatory reporting
• Participating and seeking out opportunities to simplify the platform infrastructure, architecture, services and customer solutions, guarding against introducing new complexity
• Building relationships with platform, domain and relevant cross-domain stakeholders
• Making sure that controls are applied and constantly reviewed, primarily against SOX, to ensure full compliance to all our policies and regulatory obligations

The skills youll need

To succeed in this role, you ll need to be a very capable communicator with the ability to communicate complex technical concepts clearly to colleagues, including management level. You ll need a solid background working in an Agile or DevOps environment with continuous delivery and continuous integration.

We ll also look to you to demonstrate:

• Technical knowledge of m inimum ten years in Managing/ administration of Windows Server Support with Experience of Citrix Technologies which includes XenApp 6.5, Citrix Virtual Apps and Desktop, Citrix Provisioning service, Citrix App Layering, Citrix WEM which include Incident/Change/PR management, Technical Resources to deliver Windows Server BAU operations
• Strong Knowledge and troubleshooting skills in Windows server OS - 2012 , 2019 and 2022,AD with must Scripting knowledge
• Experience of Windows Server OS build through different methods - Puppet
• Knowledge in different backup s methods and restoration - Symantec Net Veritas Backup and Legato
• An understanding of operational principles
• Good collaboration and stakeholder management skills