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102 NatWest Services Jobs
Site Reliability Engineer, VP
10-15 years
Gurgaon / Gurugram
1 vacancy
Site Reliability Engineer, VP
NatWest Services
posted 4d ago
Job Role Insights
Key skills for the job
Job Description
Join us as a Site Reliability Engineer
- In this key role, you ll improve, drive, and embed non-functional and operational characteristics such as availability, performance, efficiency, change management, monitoring, security, incident response, and capacity planning of our products and services
- You ll enjoy significant stakeholder interaction, working in collaboration with engineers to ensure a principled approach to deliver change in a safe and secure way
- This is a chance to join an inclusive team with a collaborative ethos and a commitment to innovation and professional development
- Were offering this role at vice president level
As our Site Reliability Engineer, you ll work closely with our feature team and other colleagues to meet defined service level objectives and continually improve systems and environments. You ll define error budgets that support finding the right balance between risk and reliability.
You ll also provide structure and help to our release process, suggesting and making improvements where possible. You ll scale systems sustainably through mechanisms like automation, evolving them by pushing for changes that improve reliability and velocity. We ll also look to you to coach and provide guidance to colleagues and the wider team, leading where required.
In addition to this, you ll:
- Proactively contribute new ideas and innovations to meet short term and longer-term goals
- Continually balance and manage any potential risks
- Be accountable for the day-to-day health of both production and non-production environments and respond to any incidents as required
- Provide technical expertise and input to establish the risk tolerance of products and services
- Communicate incident status updates clearly and frequently to other teams, customers and stakeholders
We re looking for someone with strong knowledge of reliability systems thinking and experience of software engineering. You ll need at least 11 years experience of using a data driven and scientific approach to fact finding. We ll also look for financial services knowledge, and the ability to identify wider business impact, risk and opportunity, and make connections across key outputs and processes
We re also looking for:
- Good knowledge and experience of programming languages like Java and Terraform
- Strong knowledge of deploy and release services, automation, and troubleshooting
- Experience of GCP, databases, observability and monitoring tools like Prometheus, Grafana and Splunk
- Experience of SRE principles and CI/CD pipelines
- Strong communication skills with the ability to proactively engage with a wide range of stakeholders
Employment Type: Full Time, Permanent
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