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17 Nasscomm Jobs
Deputy Manager - Customer Success
Nasscomm
posted 7d ago
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Key skills for the job
Job Description
- Develop strategic alliances and own relationships with various stakeholders in the states allocated:
- Government State and/or Central
- Educational Institutes Universities / Colleges / Polytechnics
- Government State and/or Central
- Educational Institutes Universities / Colleges / Polytechnics
- Ensure achievement of targets in geographies assigned:
- Academia, including OEM course and with credit equivalence.
- ePBL Experiential Project Based Learning
- And other fee-based avenues.
- Create proposals, concept notes, decks, documentation templates etc. for external and internal stakeholders towards achieving program milestones.
- Develop robust monitoring and evaluation frameworks to track program effectiveness.
- Prepare and update periodic reports and communication for stakeholders, highlighting key findings and recommendations for improvement.
- Foster effective communication within the team and with external partners.
- Act as a key point of contact for client inquiries and feedback.
- Graduate from a premier institute/ Btech in computer science preferred
- 5 years of experience in managing complex projects, preferably multi locational projects.
- Proven track record of successful program implementation and achieving desired outcomes.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to work independently and as part of a team in a fast-paced environment.
- Fluency in English is essential, additional regional language proficiency a plus.
- Prior experience of working in a SSC preffered
Employment Type: Full Time, Permanent
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