Senior Salesforce Service Cloud Developer

Role Salesforce Service Cloud Development

• Design, develop, and customize Service Cloud solutions to align with business needs.

• Implement features like case management, knowledge base, and service console customization. Apex and Lightning Web Components (LWC) Development

• Develop custom functionalities using Apex programming.

• Build modern, responsive user interfaces with Lightning Web Components (LWC). Integration

• Ensure seamless data flow by integrating Salesforce Service Cloud with external systems.

• Collaborate with integration teams to deliver robust and scalable solutions. Custom Component Development

• Create custom Apex classes, triggers, and Lightning Components to extend Salesforce Service Cloud functionalities. Service Cloud Optimization

• Enhance system performance using code improvements and Salesforce best practices.

• Diagnose and resolve performance-related challenges. Collaboration and Documentation

• Partner with cross-functional teams to translate business requirements into technical solutions.

• Prepare and maintain comprehensive technical documentation. & responsibilities

Preferred candidate profile

Perks and benefits