Analyst SRE Software Engineer

• We are looking for someone with a software engineering background who is an excellent communicator and organizer, proactive and a good problem solver. This person must be comfortable with working on their own, working with business stakeholders and marshalling other teams to support complex software in a very fast-paced environment. We use cutting-edge software development techniques and technologies, following the best practices of the industry.
• Our applications and production processes run 24 / 7, so the successful candidate must be willing to be available and work out of hours and weekends.

• Provide 1st, 2nd and 3rd level technical support to business stakeholders, building strong relationships.
• Design, implement, and maintain a secure and reliable infrastructure platform of sophisticated Azure infrastructure solutions (IaaS & PaaS).
• Implementing Terraform modules for the purpose of deploying Azure and GCP Cloud resources.
• Experience leveraging configuration management - CICD, and DevOps tooling automation processes in an Agile environment.

• Own and manage support incidents end-to-end, working with users and technical stakeholders to communicate and resolve incidents.
• Conduct root cause analysis on incidents and ensure that the problem management process is fully followed through upon.
• Building software to help operations and support activities.
• Plan, document and deploy software applications on Azure based systems.
• Analyze release and deployment processes to identify key areas for automation and optimization.
• Successful candidate must work on rotational basis.

• 1+ years of total software engineering experience

• Excellent communication skills, both verbal and written
• Strong troubleshooting skills / optimization skills
• Proven ability to handle complex situations in a fast-paced environment
• Proven ability to lead initiatives end-to-end, coordinating others in order to deliver

Technical expertise in several of the following technologies

• Microsoft Azure certified preferred. Experience implementing and integrating existing processes with IaaS, PaaS, SaaS offerings from major cloud providers (Azure, AWS etc.).
• Experience with at least one of the scripting languages PowerShell, Bash, JavaScript/TypeScript. Experience with Containerization & Orchestration - Docker, Helm, Kubernetes.
• Experience with IAC such as ARM, Terraform and CI/CD tools - Azure DevOps (Repositories, Pipelines), GIT.
• Monitoring tools - Azure Monitor, Site 24/7
• OO Development and Design
• Database development, stored procedures, views and triggers

• (Optional) Microsoft Azure Certified

• Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing.

• Flexible working arrangements, advanced technology, and collaborative workspaces.

• A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results.

• A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients.

• Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development.

• Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles.

• We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women s Leadership Forum.