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Walk-In Drive @ Pune Office - US Mortgage - Voice Process.

Interested Candidates can meet HR-Apoorva for F2F interviews in Mphasis Pvt Ltd EON free Zone, Cluster C, Kharadi Knowledge Park, EON Kharadi Between 11am to 2pm on 15th Apr (Tuesday).

Walk In Date - 15th Apr, 2025

Time - 11:00am - 2:00pm

Interview Location: Mphasis Pvt Ltd EON free Zone, Cluster C, Kharadi Knowledge Park, EON Kharadi Infrastructure Pvt. Ltd, SEZ Plot No. 1, Survey No. 77, MIDC, Kharadi, Pune - 411 014

Work Location: Mphasis Pvt Ltd Cybercity, Tower IV Magarpatta, Hadapsar, Pune - 411 013

Please carry an updated resume copy (Hard Copy) along with a Photo ID Proof (Aadhar Card).

Job Description: Call Center Representative will be responsible for performing written and verbal verification of employment. Candidates must possess a strong sense of urgency with an ability to work in a team environment, maintaining excellent organizational, communication, and PC skills.

Experience in Insurance OR Mortgage is mandatory.

Position Overview: Processing the allocated files for:

• Verification of Employment- by calling the borrowers Employers and verifying their employment details provided to the client.
• Evidence of Insurance- by calling Insurance Agencies to get the Hazard Insurance policy updated
• Payoff Demand- by calling other lenders to get an updated payoff statement for the borrowers previous loan.

Essential Job Functions:

• Processing the allocated files for Verification of Employment/Evidence of Insurance/Payoff Demand
• Faxing Authorization forms
• Receiving inbound calls
• Meeting same day turn times
• Data Entry, outbound calls, receiving inbound calls

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Experience in US mortgage domain preferred
• Accurately verify employment history for borrowers by following all policies and procedures
• Analyze data to spot anomalies with the returned verifications.
• Respond to incoming calls and e-requests timely and accurately
• Excellent written and verbal communication skills and ability to articulate complex issue
• Candidates must be available to work outside of normal business hours when necessary
• Flexible to work in night shifts and weekends
• Make outbound calls as necessary
• Adheres to, and maintains compliance with, all Federal, State, and local laws and Universal policies and procedures.
• Ensures safety and confidentiality of Employees, property, and data.
• Transport facility provided
• Complete Work from Office required
• Attractive salary + Incentives in the market
• Immediate joiners prefered.

Please carry an updated resume copy (Hard Copy) along with a Photo ID Proof (Aadhar Card). Kindly mention HR-Apoorva on your Hard Copy Resume .