Mother Opticals is looking for Sales Girl to join our dynamic team and embark on a rewarding career journey Customer Service: Greet customers, provide a warm and welcoming atmosphere, and offer assistance in locating products or answering inquiries
Ensure that customers receive outstanding service throughout their shopping experience
Product Knowledge: Acquire a comprehensive understanding of the products or services offered by the company
Stay up to date with the latest features, specifications, and pricing information
Be able to provide accurate and detailed product recommendations and comparisons
Sales Generation: Actively engage with customers to promote products, explain their benefits, and encourage purchases
Use persuasive selling techniques to increase sales revenue
Cross-sell and upsell products to maximize customer satisfaction and sales opportunities
Merchandising and Stocking: Maintain a visually appealing and organized sales floor
Restock shelves and display areas with merchandise
Monitor inventory levels and inform management of any stock shortages or popular items that need replenishment
Point of Sale (POS) Operations: Process customer transactions using the cash register or electronic payment systems
Ensure accuracy in pricing and handle financial transactions securely
Issue receipts, gift cards, and refunds as required
Customer Relationship Management: Build and maintain positive relationships with customers
Follow up on inquiries, orders, and deliveries to ensure customer satisfaction
Address and resolve customer complaints or concerns in a professional manner