Functional experience with financial processes in NetSuite as an Administrator
Good understanding of accounting processes and comfortable discussing related functionalities and system impact with stakeholders
Excellent investigation and diagnostic skills
Ability to build sound relationships and clearly communicate expectations with team members and stakeholders
Growth mindset and excited about learning new things
System Savvy - ability to find your way around the system NATURALLY
Ability and willingness to learn new systems and skills - Coupa, Concur
Strong analytical and problem solving skills; ability to work creatively in problem solving
Data management preferred (SQL, XML, JSON)
Web services preferred (REST, SOAP)
Experience in HTML, CSS3, JavaScript, jQuery, AJAX, SuiteScript 1.0 and SuiteScript 2.0
Position Responsibilities
Design, develop, and implement custom scripts, workflows, and integrations within the NetSuite platform
Develop and maintain integrations between NetSuite and other internal/external systems using SuiteTalk, RESTlets, and other APIs
Provide ongoing technical support and troubleshooting for NetSuite users, ensuring system reliability and performance
Collaborate with business stakeholders to gather and document requirements for new features and enhancements
Conduct thorough testing of customizations and integrations to ensure they meet the specified requirements and do not negatively impact system performance
Create and maintain detailed technical documentation for all customizations, integrations, and workflows
Perform daily tasks checking on integration statuses, perform sandbox refreshes and assist with code review and back-up
Train end-users on new functionalities and provide technical support as needed
Stay up-to-date with NetSuite best practices and industry trends to ensure the optimal performance of the NetSuite system
Success Measures
The ERP Engineer will be successful in this role when they can execute the following tasks
In the first 30 days
You will communicate with stakeholders, such as accounting professionals, external consultants, and internal teams, to discuss upcoming projects, challenges, and opportunities within the ERP landscape
Get acquainted with current NetSuite implementation
Collaborate with other administrators or team members to share knowledge, troubleshoot issues, and support each other in managing the NetSuite platform effectively
Provide support, guidance and educate end-users, such as finance and accounting teams.
In the first 60 days
Engage with key stakeholders, such as finance and accounting, to gather feedback, address concerns, and identify opportunities for collaboration and synergy
Address any outstanding issues or support tickets related to planning configurations, calculations, or reporting that have arisen since day 30
Identify opportunities for process improvement or optimization within the planning system configuration and related workflows
Generate reports or analytics to track key performance indicators related to planning, compliance, accuracy, and system utilization for management
In the first 90 days
Participate in strategic planning discussions to align with overarching finance initiatives and organizational goals
Maintain proficiency and demonstrate track record of effectively managing NetSuite and contributing to MongoDB s overall success
Continue to identify opportunities for process improvement or optimization within NetSuite from system configuration to related workflows and reports
Update documentation, including system configurations, procedures, and training materials, to reflect any changes or enhancements made to the planning system since day 60