. While this is a remote flexible role it is required to reside in this country.
Who we are:
MoneyGram is a customer-centric, digital-first, cross-border money movement network. Through our strong culture of fintech innovation, we re transforming the way consumers and businesses send and receive money in nearly every country around the world.
Thanks to our cutting-edge platform and strategic partnerships with some of the world s leading brands, we are helping our millions of customers globally do more with their money through a comprehensive suite of digital and in-person products and services.
This is all made possible by our dedicated and diverse team of professionals around the world. If you re ready for a career journey filled with exciting opportunities, come aboard and let s drive the future of payments together at MoneyGram!
The Numbers:
We serve over 50 million people every year in over 200 countries and territories.
Were a global team of over 2,000 from 36 countries around the world.
We process over $200 billion annually with digital transactions now making up about 50% of our money transfer business.
We re known for our strong culture globally, demonstrated by:
Top Workplaces USA award winner (three consecutive years in a row!)
One of the Best Places to Work in the Middle East
Winner of many regional awards, such as Friendly Workplace in Poland and Top Workplace in DFW by The Dallas Morning News
What you will contribute:
The Integration Solution Consultant is responsible for consulting with Partners, Product Management, Product Development, Application Support, MoneyGram Operations and other IT and Sales teams to provide technical consultation and support, project management, and in-depth technical education on MoneyGrams integrated services. This includes Direct Sends, Money Transfer Data Files (MTDF), Biller set-ups (batch and real-time), standard Agent Connect, and other integration support, as required. The incumbent partners with regional counterparts to understand partner needs and document specific requirements and configurations. The incumbent also develops project plans and is accountable for the budget, timeline and status reporting for each of these integrated partner installations. The Integration Solution Consultant considers any Compliance, Regulatory and Legal obligations to align the integration needs accordingly. They are directly responsible for working closely with the partners to facilitate testing, and they project manage the life cycle to final certification of the interface or integration as needed.
What you will do:
Provide detailed consultation and technical education to MoneyGrams partners and regional teams to determine integration/interface requirements for AgentConnect, Direct Sends partners, Biller and Money Transfer Data File partners.
Provide project management for the new installation of the integrated services including project plans, test plans, timelines and budget management.
Provide detail status reporting for each project as needed.
Work directly with the partner to create implementation and support plans.
Ensure the partner set-up in the production and test environments for AgentConnect partners, and as required, for other integration partners is accurate.
Prepare and execute final user testing for the AgentConnect releases.
Help review and has input into the technical documentation/specifications for AgentConnect, Biller and Direct Send to ensure accuracy.
Partner with Application Support, Account Relations Manager, and Management as required to provide escalation support for any issues that result from inaccurate, missing or delayed MoneyTransfer or Direct Sends files.
Prepare and maintain accurate records of all current and future MoneyTransfer Data files and Direct Sends files and Biller setups including all partner requirements.
Work with Product Development and Product Management to introduce, demonstrate, and promote technical enhancements to current and prospective partners.
Technical liaison to all internal MoneyGram departments to provide consultation support and expertise on whats possible.
Champion technical needs to internal stakeholders.
Technical SME for internal departments and regional teams.
Partner with product development teams to provide the partner view for integration enhancements and articulate business benefit or justification.
Adhere to PMO and audit policy and recommends changes as required to best support integration project tracking.
Perform other duties as assigned.
What we are looking for:
Education
BS/BA degree preferred.
Any combination of relevant education and experience and/or related professional designations/certifications in this field are highly desirable.
Experience
5 - 7 years of experience in technical and business product management or similar related field with specific knowledge of Java, .NET and XML technologies and web technologies.
Essential Skills
Strong working understanding of file layout structures (TXT, CVS, Flat), encryption and network communications protocol standards.
Strong knowledge of partner operations, systems, and financial transaction knowledge.
Strong understanding of MGIs business lines, specifically from a tactical (operational) perspective.
Ability to effectively communicate and document technical specifications and procedures for internal and external technical staff, vendor and partners.
Understanding of data communications, various operating systems, proxy servers, firewalls, security layers, dial-up and IP technology, network technology.
Strong organizational and analytical skills.
Past project management expertise, with ability to work with cross-functional teams and lead when necessary.
Ability to work well independently and in a team environment.
Demonstrated organizational and analytical skills.
Experience in operational and process development(preferred).
Ability to work in a culturally diverse and changing environment.
Excellent verbal and written communication skills.
Bilingual skills in English.
Ability to present to groups including sales and project teams.
Experience with managing and interacting with all levels within the organization.
Experience managing or working on technology projects or working with systems.
Why you will love working here:
Your future is in your hands.
When you start a career at MoneyGram, you join a talented and motivated team that builds the success of a trusted, global provider of innovative money transfer and payment services.
Here are some reasons it is so easy to love your career with us!
Comprehensive Health Insurance - Full coverage for you and your family, including dental and vision care. Stay healthy and worry-free!
Life and Accident Insurance - Peace of mind with coverage that protects you and your loved ones.
Community Service Days - Make a difference! Enjoy paid days off to volunteer and give back to your community.
Tuition Reimbursement - Invest in your future with our tuition reimbursement program. We support your educational and career growth.
Transfer Fee Reimbursement - Corporate products and services at discounted prices. We ve got you covered.
Employee Assistance Program - Access to confidential counseling and support services for personal and professional well-being.
Employee Referral Program - Help us grow our team! Earn rewards for referring talented friends and colleagues.
Remote work flexibility - Enjoy the freedom of working remotely with flexible scheduling options.