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32 Modem Jobs

Technical Support | Voice Process

0-3 years

₹ 3.25 - 4.75L/yr

Noida, Ghaziabad, Delhi/Ncr

10 vacancies

Technical Support | Voice Process

TELUS Digital

posted 5d ago

Job Description

Job description


Role & responsibilities


  • Works with customers to identify service-related needs and offers the most appropriate solutions while providing world-class customer service.
  • Diagnoses and resolves basic network and modem functionality issues, including landline troubleshooting.
  • Walks customers through common phone hardware and software configurations to maximize service functionality.
  • Provides solutions and resolution resources for customer repair problems.
  • Interfaces with customers over the phone providing status updates and ensuring service has been restored.
  • Escalates appropriate technical issues to upper-level technical support when needed.

Contact Sudiksha@9266453700


Preferred candidate profile


  • Excellent communication skills
  • Need to have basic worked of ISP, Internet & WiFi Related, Router & Modem Connectivity Issues
  • Should be comfortable working in 24*7 Working Environment
  • Graduation is mandatory(B.Tech, BCA, MCA can apply)
  • Rotational shifts & Rotational week offs.

Perks and benefits


  • Medicare Facilities.
  • Salary up to 3.2 LPA(fresher).
  • Both side cab facilities.


Employment Type: Full Time, Permanent

Read full job description

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What people at TELUS Digital are saying

Technical Support salary at TELUS Digital

reported by 4 employees with 1-5 years exp.
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₹4 L/yr - ₹5 L/yr
20% more than the average Technical Support Salary in India
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