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CCAI BOT Developer
Miratech
posted 4d ago
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Flexible timing
Key skills for the job
Job Description
- 4+ years of hands-on experience with the Google Cloud Contact Center AI Bot framework.
- Proficient in Natural Language Processing (NLP), Natural Language Understanding (NLU), Machine Learning (ML), and Conversational AI.
- Extensive experience with the new LLM (playbook) feature in Dialogflow CX, as well as traditional Dialogflow CX functionalities.
- Solid understanding of Google as a Software-as-a-Service platform.
- Experience with Azure Composer Bots.
- Proven troubleshooting and analytical skills in complex, distributed environments.
- Familiarity with SQL and experience working with relational databases.
- Experience integrating web services into applications.
- Proficient in Agile and Scrum development methodologies.
- Bachelor s degree in a technology-related field or equivalent experience.
- Experience with programming languages such as JavaScript, Python, or Node.js.
- Familiarity with automated testing practices.
- Culture of Relentless Performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth.
- Competitive Pay and Benefits : enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program.
- Work From Anywhere Culture : make the most of the flexibility that comes with remote work.
- Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities.
- Global Impact : collaborate on impactful projects for top global clients and shape the future of industries.
- Welcoming Multicultural Environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events.
- Social Sustainability Values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.
Employment Type: Full Time, Permanent
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