Manager/Asst. Manager- Training and Quality Assurance

Direct Reporting to Lead, Training & Quality Assurance

 

In order to achieve this, Miracle Foundation India focuses on the following three program objectives:

 

1. Prevention & Gatekeeping children stay in families through effective gatekeeping by the social workforce

2. Transition transition children from institutions to families /F-BAC options though support to Government

 

The inherent approach of Miracle India s work has been about capacity building, strengthening the existing systems to support the Government and civil society organisations in strengthening FS and F-BAC in keeping with the vision of the Juvenile Justice (Care & Protection) of Children Act 2015.

Miracle Foundation India is a Section 25 NGO which is responsible for executing all programs in India and is associated with Miracle Foundation global organization which is registered in the US as a 501(c)(3) non-profit.

 

Key purpose of role

 

The National Training Manager/ Asst. Manager is a central point of contact in the Training and Quality Assurance team, responsible for supporting states in the development and implementation of high-quality training programs. This role involves planning, designing and developing training and materials in consultation with the Lead of Training, ensuring to meet organizational objectives and industry standards. The Manager/Asst. Manager may need to travel nationwide to deliver training and assess its effectiveness.

Collaboration is key, as this position works with the Program and Curriculum Development team to create robust training modules and coordinates with State Heads and State Trainers to ensure seamless execution.

Additionally, the role requires engaging with external partners, local governments, and NGOs to foster strong relationships and support policy work at the national level. Overall, the National Training Manager/Asst. Manager is instrumental in ensuring training quality and effective partnerships across the country.

Training Strategy Development: Collaborate with the Head of Training & Quality Assurance to create a strategic plan for training and quality assurance that aligns with the organizations goals.

Training Implementation and Evaluation: Conduct training sessions with state trainers, evaluate training effectiveness through quizzes, assessments, and gather feedback from participants for continuous

Resource Management: Manage resources like budgets, training materials, and equipment to ensure

Reporting and Communication: Prepare and deliver regular reports on training progress, effectiveness, and Training Module Development: Assist in creating training modules and schedules, and coordinate the training calendar with state heads to ensure proper execution.

Quality Assurance Coordination: Interact with the Strategy & Technical Expertise team to establish quality assurance processes and ensure consistent training evaluations across different regions.

Capacity Building and Mentoring: Provide one-on-one training to internal teams and support state teams in planning, implementing, and monitoring training activities to enhance their capacity.

External Stakeholder Engagement: Coordinate with external stakeholders and translation agencies to ensure smooth communication and the provision of high-quality training materials in different languages.

Compliance and Safeguarding: Uphold child protection and safeguarding principles, ensuring training and mentoring practices meet these standards while addressing any challenges that arise during Program Review and Partnerships: Conduct regular reviews of training programs through partnership visits and meetings to maintain effective training and ensure adherence to the organizations policies and

Collaboration with other departments: Coordinate and lead intensive workshops, webinars, and Teatime chats with support from the Program & GPSA team.

Establish connections with local government agencies, civil society organizations, and NGOs

Report valuable insights and best practices from the field to the Lead of Training and Quality Assurance.

Oversee the training programs in alignment with the organizations Monitoring & Evaluation (M&E)

Keeping M&E data updated for the designated project and capacity-building program.

Ensure the creation of training quality assurance tools and detailed reports using standard templates and submit them promptly to both internal and external stakeholders.

Ensure to monitor Training Calendar, Survey CTO and Monthly Reports, escalating significant issues to the Head

MSW/MA Sociology (Strong knowledge of Child Protection and Family Strengthening)

5-6 Years of experience in training delivery and Module Development.

 

Preferred Skills

o Ability to organize, plan, and prioritize work

o Experience in developing and delivery of training materials.

o Good knowledge and experience with e learning technology and software.

o Experience in projects on child protection & child care

o Respect for the core values of Miracle Foundation India and high level of empathy towards the project participants and the children we serve

o Capable of thinking innovatively and creatively to accomplish organizational objectives.