1 mindZcloud Job

Job Title - Salesforce Business Analyst

• Location - Pune (Hybrid), Nagpur (Hybrid)
• Position - Full Time

Responsibilities

• Analyze business processes, functions, and applications, and workflows.
• Document complex business processes across multiple departments and applications
• Participate in discussions with stakeholders and end-users to identify and capture both functional business requirements and technical specifications.
• Create project documentation to communicate requirements to internal and external parties
• Collaborate with the broader Business Applications Team to develop and document business and technical requirements, detailed analysis documents, technical diagrams, test plans, project plans and other project documentation as necessary
• Build and maintain custom objects and applications on the Salesforce.com platform, including data models, business logic, user interfaces, and workflows
• Conduct beta testing, end-user testing and validation by business unit for new or revised applications
• Contribute to the creation of training materials for new or existing processes

Experience

• 3+ years of business systems analyst experience
• 2+ years of experience administering and configuring Salesforce.com environments preferred
• Ability to "multitask", work several projects at one time, with consistent follow through to completion
• Knowledge of established Salesforce.com standards, best practices, and platform features
• Proficiency in MS Excel formulas, Visio, PPT, SQL, relational databases, and Jira
• Experience with Web Services, Web API, and other system integration experience a plus