Career Counsellor - Team Lead (Telesales B2C)

Job Summary:

We are seeking an experienced and motivated Sales Team Lead with over 5 years of proven tele-sales(B2C) experience to drive performance and a proven ability to lead and manage a team of 20 members. Should have experience getting atleast 75 lakhs in revenue per month in B2C. The ideal candidate will possess strong leadership qualities, excellent communication skills, and a deep understanding of tele-sales strategies and techniques.

Key Responsibilities

Team Leadership and Supervision:

• Lead and manage a minimum of 20 tele-sales executives to consistently achieve and surpass individual and team sales objectives.
• Provide structured coaching, performance evaluations, and feedback to enhance team capabilities.
• Build a supportive and result-oriented team culture that inspires excellence and collaboration.

Sales Operations and Strategy

Design and implement innovative tele-sales strategies tailored to meet sales goals.

• Continuously enhance sales scripts, customer engagement tactics, and objection-handling techniques.
• Track and analyze team performance daily, ensuring productivity and adherence to KPIs.

Reporting and Analysis

• Prepare detailed reports on team performance, trends, and improvement areas for senior management.
• Analyze sales data to identify opportunities for increased efficiency and new strategies.
• Host regular team meetings to share updates, feedback, and insights for continuous improvement.

Key Requirements

• Experience: Minimum 5 yea­rs of experience in tele-sales (B2C in Ed-Tech), with at least 2 years managing a team of 20 or more members.
• Skills: Expertise in tele-sales strategies, processes, and CRM software.

Strong leadership, communication, and interpersonal skills.

Ability to solve complex challenges and make strategic decisions effectively.

• Education: Any Degree, BE/B.Tech/BCA (Preffered)
• Shift: Day Shift­­­
• Industry Type: Ed-Tech
• Languages: Proficiency in English and Kannada is highly preferred.