Acts as the focal point for maintenance and monitoring of all antivirus/endpoint detection and response systems and analysis and response to emerging malware and other security related events
Incumbent is responsible for ensuring security events rising to a defined threshold are escalated as security incidents and handled in accordance with Wolters Kluwer Incident Response Policy and Procedure
When applicable, the IT Security Analyst will involve the Incident Response Team, other IT Security team members, IT Security Management and as directed, Senior WK Leadership
Wolters Kluwer Global Business Services (GBS) is designed to provide services to the business units in the areas of technology, sourcing, procurement, legal, finance, and human resources
These global centers promote team collaboration using best practices around a specific focus area to drive results and enhance operational efficiencies
There is a constant endeavor to benchmark against best-in-class industry standards to improve the quality of deliverables, increase cost savings, enhance productivity, and reduce time to market for products and applications
We have an amazing opportunity for an IT security analyst in India, available within our Global Business Services division! The IT Security Analyst in India will be responsible for monitoring antivirus and endpoint detection and response systems and response to all emerging malware-related security incidents as well as responding to new security related intelligence in order to protect and enhance the confidentiality, integrity, and availability of Wolters Kluwer assets
This position is in Pune, India
Working on-site in an office is strongly preferred
As the IT security analyst, you will be responsible for maintaining the antivirus and anti-malware systems, ensuring they are kept up-to-date and configured appropriately
Additionally, you will assist with information gathering efforts during investigation into suspected and confirmed security incidents to protect personal and confidential information at WK
In this role, you will be required to demonstrate proficiency in incident analysis, malware analysis, data gathering and information synthesis in the area of antivirus and anti-malware systems management
Your role will also include interfacing with and responding internal business unit IT representatives and stakeholders at all levels during management of systems and emerging security incidents, real or simulated
Responsibilities:
Accountable for the day-to-day review and assessment of malware-related security events that may become or contribute to security incidents
Ensures work is compliant with WK enterprise policies, procedures, and the local business plan
Supports the investigation of reported security breaches and, in coordination with WK global security operations, develop procedures to respond to malware-related security incidents and assist with investigations
Contributes to the analysis and delivery of findings to internal customers with impactful, comparative, interpretative malware analysis in a clear, consistent, and factual manner
Responsible for establishing communications bridges and meetings in support of efforts to remediate support issues with antivirus and anti-malware systems
Provide advice and assistance to operational teams related to their antivirus and anti-malware support
Responsible for aggregating information relevant to an antivirus/anti-malware support or emerging malware situation and synthesizing probable root cause
Responsible for developing and recommending best course of action based on solid security principles
Responsible for ensuring knowledge of IT security, emerging malware-related, and persistent threat scenarios is current
Responsible for threat hunting using a variety of available sources and tools
Responsible for monitoring and reviewing logs from a variety of sources in support of WK security and incident response operations
Responsible for investigation into emerging incidents and initial network and host forensics
Responsible for reviewing threat intelligence sources in support of WK security situational awareness
Responsible for assisting in the development of malware and threat-related communications for potential dissemination to warn WK employees of an emerging situation
Responsible for documenting malware threats and identifying procedures to avoid, mitigate or remediate
Responsible for analyzing potentially malicious programs and software using a variety of tools to identify indicators of compromise (IOCs) that can be used in protective security systems
Responsible for assisting with the creation of documentation for related to antivirus/anti-malware systems and malware handling procedures
Responsible for providing antivirus, anti-malware and malware-related training and advice to team members on best security practices
Responsible for monitoring sources that identify zero-day threats and work to protect from them
Participate in research and development of malware protection tools and solutions
Other Duties
Performs other duties as assigned by the supervisor
Job Qualifications
Bachelor's Degree in Computer Science/MIS or equivalent experience
5+ years of total experience in Information Technology
2+ years of professional experience in an information security function, including analyzing and applying information security, risk management, and privacy practices
2+ years in an information security antivirus/anti-malware or malware analysis role
Flexible to work in a 24*7*365 Security Operations environment
Required Interpersonal Skills
Excellent oral and written communication ability
Ability to present complex technical issues and findings to diverse audiences in both technical and non-technical parlance, both orally and in writing
Diplomacy in working with customers and stakeholders
Ability to follow policy and procedure
Ability to work in a team and at times perform under stress
Demonstrate integrity in dealing with potentially sensitive data and restricted information
Exceptionally self-motivated with a superior analytical, evaluative, and problem-solving abilities
Ability to set and manage priorities judiciously
Required Technical Skills
Knowledge of basic security principles to include confidentiality, integrity, and availability; access control, authentication, and authorization; privacy and non-repudiation
Understanding of security vulnerabilities and exposures, and from where they arise
Familiarity with the Internet, its network protocols, and network applications and services
Knowledge of network security issues and host/system security issues
Understanding of malicious code of various types and various threat vectors
Experience with Risk Analysis and Risk Management
Experience in an incident response/security operations environment with threat hunting and identifying indicators of compromise (IOCs)
Ability to perform basic network and host forensic procedures to determine root cause and level of compromise
Experience with reviewing logs from a variety of sources, to include host logs, network traffic logs and logs generated by security monitoring tools
Understanding of deception technologies to include honeypots/honeynets
honeytokens
Basic understanding of programming and scripting, advanced knowledge a plus
Ability to maintain incident records in support of WK recovery, regulatory and legal requirements
Familiar with ITIL service management methodology
Prior experience in a 24x7x365 operations environment
Required Malware Analysis Skills
Expert level knowledge of antivirus/anti-malware solutions (McAfee ePO/ENS and Crowdstrike Falcon a plus)
Through good communication and documentation, presents a consistent front to customers and stakeholders
Ability to synthesize data from technical skills listed above to understand and identify intruder techniques
Ability to utilize interpersonal skills listed above to communicate with customers and stakeholders and bring quick resolution
Demonstrated ability to analyze ongoing situations for the potential of a malware-related security incident
Strong technical skills in antivirus/anti-malware rollouts and upgrades
Strong technical skills in analysis and information gathering related to potential malicious code artifacts in a safe, secure manner
Experience and/or SME knowledge of ISO 27001, NIST 800-53, NIST CSF and PCI DSS