Manager / Senior Manager Medical Science Liaison

1. Maintain and effectively communicate deep scientific knowledge
The MSL will be required to engage in continuous learning to maintain the highest level of technical expertise within the therapeutic area they represent. This will enable the MSL to answer deep scientific questions and be sought after by their customers based on peer-credible knowledge and expertise, hence establishing themselves as a reliable, trusted, resource of unbiased, accurate, up-to-date, medical and scientific knowledge requested and desired by their customers.

2. Excel at customer engagement and support medical/scientific information needs of scientific experts
The MSL will spend the majority of their time field based and customer-facing engaging in mutually beneficial 2-way dialogues with scientific experts. Through the application of emotional intelligence and a deep understanding of their customers, the MSL will act as one of the primary interfaces between Lilly medical and scientific experts to deliver the best in class customer experiences.

Core to the role is to answer customer questions by providing deep and advanced disease state and product information. Additionally, the MSL connects scientific experts with other Lilly resources or internal business partners as appropriate and identifies possible collaborative research or external collaborations.

3. Strategic vision and leadership
The MSL synthesizes complex data and effectively communicates meaningful clinical insights and unanswered customer questions they receive from scientific experts to Lilly medical and cross-functional teams. They use creative problem-solving skills and utilize internal resources effectively to execute solutions.

The MSL uses a principle-based decision-making approach to make decisions independently or escalate them appropriately. They cultivate internal networks and collaborate effectively across functions with an active contribution to medical planning and strategy in the affiliate.

4. Territory ownership
The MSL will be expected to demonstrate strategic analysis, planning, and prioritization to maximize efficiency. They will implement and evaluate a strategic territory plan prioritizing core activity and take personal accountability for results.
The MSL will execute the role in a compliant manner, adhering to all governing internal and external requirements, procedures, and laws, demonstrating good judgment at all times.

Qualifications & Experience Required:

Qualifications

Desired Skills