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1 Qualifacts Systems Medical Billing Specialist Job
Medical Billing Specialist
Qualifacts Systems
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
A Medical Billing Specialist in the Voice Process handles patient and insurance inquiries over the phone, processes claims, reviews coding accuracy, and communicates with insurance companies for reimbursement .
Responsibilities
- Provide technical support to customers by researching and answering questions, troubleshooting problems, and optimizing software performance
- Provide outstanding customer service, including timely, concise, and accurate responses, and proactive customer issue management, while handling all customer requests in a professional, positive, and dignified manner
- Provide training and consultation
- Develop knowledge in other domain areas
- Begin working within additional service offerings (Live Chat, Concierge, Phone Line) and participating in NRR-based projects (LOE/SOW)
- Effectively communicate (verbal, listening, and written) with team, leadership, and customers
- Create a positive team environment with motivation and energy
- Gain and maintain the trust and confidence of team members by demonstrating integrity, accountability, and flexibility
- Utilize clearing house to process claims
- Resolve moderate to high complexity/priority requests with consistent quality
Qualifications
- Bachelors degree, or High School diploma with relevant EHR/Software customer service or behavioral health agency; experience may substitute for an undergraduate degree
- 5 years of related experience
- Medical Billing / RCM knowlegde is required
Knowledge, Skills, and Abilities
- Ability to ask probing questions based on effective listening
- Is on time and prepared for meetings; can make advanced arrangements when they are not available
- Is able to own and deliver on commitments
- Excellent communication skills
- Medical Billing / RCM knowlegde is required
- Can proactively assist teammates with request resolutions
Employment Type: Full Time, Permanent
Read full job descriptionPrepare for Medical Billing Specialist roles with real interview advice
What Medical Billing Specialist at Qualifacts Systems are saying
Medical Billing Specialist salary at Qualifacts Systems
reported by
1
employee
₹2.9
L/yr - ₹3.7
L/yr
At
par with the average Medical Billing Specialist Salary in India
View more details
What Qualifacts Systems employees are saying about work life
based on 13 employees
Flexible timing
Monday to Friday
No travel
Day Shift
Qualifacts Systems Benefits
View more benefits
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