Massive Mobility - Manager - Partner Success - EV Charging (2-4 yrs)

- Massive Mobility is looking to hire a dynamic, high-energy field sales professional for Lucknow with 3+ years of experience handling post-sales partnerships and business development to help grow its EV Charging business.

- Massive Mobility is developing the next stack of technologies to drive EV adoption faster in India. Massive Mobility operates the brand 1C (www.1charging.com) - an all-in-one solution for EV charging, delivering complete services from installation to ongoing management. We are expanding rapidly to scale up EV charging infrastructure.

The Role :

- The Partner Success Manager would be responsible for building & maintaining relationships with our partners in EV charging business and support them in local brand promotion to maximize revenue.

- This role combines hands-on operational support with strategic business development to help partners build successful EV charging businesses.

Responsibilities:

Field Ops & Training :

1. Conduct site visits to partner locations to ensure operational excellence

2. Provide onsite training to partner staff on equipment, operation, maintenance & troubleshooting

3. Ensure proper implementation of branding guidelines across all partner locations

4. Conduct periodic site audits & maintain quality standards

5. Assist partners in optimising station layout & customer experience

Business Development :

1. Help partners identify & pursue additional revenue streams at charging stations

2. Develop local marketing strategies to drive customer traffic to partner locations

3. Build relationships with local businesses, fleet operators & potential B2B customers

4. Identify & facilitate cross-selling opportunities for partners

5. Assist partners in developing promotional campaigns & local partnerships

Partner Growth Support :

1. Work with partners to analyze local market conditions & competition

2. Guide partners in pricing strategy & service offerings

3. Help partners optimise operational efficiency & profitability

4. Support partners in customer acquisition & retention strategies

Performance Monitoring :

1. Track performance of each location on KPIs - % utilization

2. Customer experience

3. Increasing repeat business

You should have :

1. Bachelor's degree in Tech, Business, Marketing

2. 3+ years of field sales or business development experience

3. Valid driver's license & willingness to travel extensively

4. Experience in training & developing business owners/operators

5. Experience in retail or franchise business operations

Preferred :

1. Experience in EV charging or automotive industry

2. Knowledge of local market dynamics & business networking

Key Skills :

1. Effective communication & negotiation skills

2. Self-motivated with ability to work independently

3. Problem-solving skills

4. Flexibility to work outside regular business hours

Location: Lucknow