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Engaged Employer

Maruti Suzuki

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4.2

based on 7.3k Reviews

Video summary

Proud winner of ABECA 2024 - AmbitionBox Employee Choice Awards

Top Rated Automobile Company - 2024

370 Maruti Suzuki Jobs

Systems and Process Manager

Maruti Suzuki India Limited

4.2

based on 7.3k Reviews

3-6 years

Kolkata, Jaipur, Bangalore / Bengaluru

1 vacancy

Systems and Process Manager

Maruti Suzuki

posted 5mon ago

Job Role Insights

Fixed timing

Key skills for the job

Finance Excel PowerPoint CCTV Monitoring Operational Excellence Business Process Management

+ 3 more

Job Description

PRINCIPAL ACCOUNTABILITIES

Improving Customer Sales satisfaction through implementation of Sales operation Standards
Dealer Financial Health Management
Improving Dealer business performance through Balanced Score Card.
To improve quality of sales and dealer systems processes

SKILLS AND KNOWLEDGE

a) Qualifications

MBA / BE. Preferably both

b) Work Experience

Field sales Or Dealer Sales Process Management

3-6 years of experience

Worked in Zonal/Regional office managing Dealers/Sales Processes

Preferably Automobile

Understanding of Scorecard monitoring, excellence, customer experience, touchpoints, operational excellence, 360 dealer evaluation. Customer delight index, satisfaction index.

BEHAVIORAL COMPETENCIES

Innovative Creative bent of mind
Customer Obsession : Keeping customer first in all aspects
Analytical skills
Communication skills

TECHNICAL COMPETENCIES

Exposure to new car sales process
Financial Knowledge (PL)
Exposure to Channel Management
Understanding of Dealer sales Process
MS Office Excel Power point

Employment Type: Full Time, Permanent

Read full job description

Prepare for Processing Manager roles with real interview advice

What people at Maruti Suzuki are saying

Processing Manager salary at Maruti Suzuki

reported by 3 employees with 7-11 years exp.

₹24 L/yr - ₹33 L/yr

133% more than the average Processing Manager Salary in India

View more details

What Maruti Suzuki employees are saying about work life

based on 7.3k employees

53%

38%

94%

Strict timing

Monday to Saturday

No travel

Day Shift

View more insights

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Maruti Suzuki Kolkata Office Location

View all

Kolkata (1)

Kolkata Office

Maruti Suzuki India Limited, 16th Camac Street, L & T Chamber 4th Floor Kolkata
West Bengal 700017