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368 Maruti Suzuki Jobs

Systems and Process Manager

3-6 years

Kolkata, Jaipur, Bangalore / Bengaluru

1 vacancy

Systems and Process Manager

Maruti Suzuki

posted 5mon ago

Job Description

Job Description
PRINCIPAL ACCOUNTABILITIES

  • Improving Customer Sales satisfaction through implementation of Sales operation Standards
  • Dealer Financial Health Management
  • Improving Dealer business performance through Balanced Score Card.
  • To improve quality of sales and dealer systems processes

SKILLS AND KNOWLEDGE

a) Qualifications
MBA / BE. Preferably both

b) Work Experience
Field sales Or Dealer Sales Process Management
3-6 years of experience
Worked in Zonal/Regional office managing Dealers/Sales Processes
Preferably Automobile
Understanding of Scorecard monitoring, excellence, customer experience, touchpoints, operational excellence, 360 dealer evaluation. Customer delight index, satisfaction index.

BEHAVIORAL COMPETENCIES
  • Innovative Creative bent of mind
  • Customer Obsession : Keeping customer first in all aspects
  • Analytical skills
  • Communication skills

TECHNICAL COMPETENCIES
  • Exposure to new car sales process
  • Financial Knowledge (PL)
  • Exposure to Channel Management
  • Understanding of Dealer sales Process
  • MS Office Excel Power point

Employment Type: Full Time, Permanent

Read full job description

Prepare for Processing Manager roles with real interview advice

Top Maruti Suzuki Processing Manager Interview Questions

Q1. Why we not use 2 stroke engine?
Q2. Demonstrate how will you retain an employee at your dealer's?
Q3. What is the difficulties in welding of aluminium.
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What people at Maruti Suzuki are saying

Processing Manager salary at Maruti Suzuki

reported by 3 employees with 7-11 years exp.
₹24 L/yr - ₹33 L/yr
133% more than the average Processing Manager Salary in India
View more details

What Maruti Suzuki employees are saying about work life

based on 7.3k employees
53%
53%
38%
94%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Maruti Suzuki Benefits

Job Training
Health Insurance
Soft Skill Training
Free Food
Free Transport
Education Assistance +6 more
View more benefits

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Maruti Suzuki Kolkata Office Location

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Kolkata Office
Maruti Suzuki India Limited, 16th Camac Street, L & T Chamber 4th Floor Kolkata
West Bengal 700017

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