Lead Specialist - Survey Administration

Company: Mercer

Description:

We are seeking a talented individual to join our Comptryx team at Mercer. This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.

Lead Specialist - Survey Administration

The Lead Specialist will analyze and review survey submissions from participating companies to ensure data falls within the required parameters. You will utilize a variety of analytical techniques to assist with the completion of custom projects for Mercer Comptryx clients. You will perform quantitative and qualitative analyses for multiple survey projects that serve to produce compensation and workforce metrics survey data reports and analytical tools that are subsequently purchased by clients.

We will count on you for:

• Review customer-submitted employee data files for completeness and accuracy using available tools and additional ad hoc analysis using Excel and other available software applications.
• Summarize key issues with each data submission and review with participating company.
• Interact and work closely with clients to resolve issues that may affect the quality of the data.
• Peer review other analysts work prior to populating the Comptryx database with new data.
• Work to identify areas of improvement with analytical tools to continuously improve our processes; may include designing new tools or processes to analyze the data submission files.

What you need to have:

• Overall, more than 5 years of experience; negotiable
• Hands on experience in MS Excel; functions (lookups and pivot tables) for efficiency.
• Expertise in Data Interpretation and identifying anomalies.
• Data understanding and numerical concepts - Mean, Median, Mode, Outliers, Percentages, and prevalence.
• Excellent oral and written communication
• Logical aptitude with reasoning skills
• Problem-solving, analytics, and communication skills
• Open to learn new tools and technologies.
• Good at multitasking and analytical skills.
• Strong in peer reviewing and implementing a quality control mechanism.
• Bachelors degree in an analytical field (math, economics, business, operations) or Human Resources preferred.

What makes you stand out?

• Excellent Communication Skills both written & verbal.
• Executive presence that conveys composure and confidence in all situations
• Strong analytical, research and critical thinking skills, attention to details

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer , a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh , Guy Carpenter , Mercer and Oliver Wyman . With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com , or follow on LinkedIn and X .

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $24 billion and more than 90,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one anchor day per week on which their full team will be together in person.