Research Analyst ICT / healthcare

Job Title: Intern/Research Analyst Market Research Industry (ICT and Healthcare)

Company Overview: Market Xcel is a leading provider of online market research services, specializing in gathering consumer insights for businesses worldwide. Our innovative approach and cutting-edge technology allow us to deliver high-quality data and actionable insights to our clients, empowering them to make informed decisions and drive business growth

Location: Delhi

Job Overview:

We are seeking a highly motivated and detail-oriented Research Analyst to join our Market Research team. The Research Analyst will be responsible for supporting qualitative and quantitative research projects, analyzing market data, and generating actionable insights that help our clients make informed decisions. The ideal candidate is an analytical thinker with a passion for research, data, and market trends.

Key Responsibilities:

Market Research & Analysis:

1. Collect, analyze, and interpret data from various sources such as surveys, interviews, focus groups, and secondary data.
2. Develop research questionnaires and moderator guides for qualitative and quantitative research.
3. Conduct desk research to gather industry data, market trends, and competitive analysis.
4. Compile research findings into comprehensive reports with actionable insights for clients.
5. Prepare visual data presentations, including charts, graphs, and infographics to summarize research results.
6. Prepare Report Description (RD) and ME Sheets

Data Collection & Fieldwork:

1. Coordinate and manage the collection of primary data through surveys, interviews, and other fieldwork methods.
2. Assist with the recruitment of participants for focus groups and in-depth interviews.
3. Monitor fieldwork progress, ensuring timelines are adhered to and data quality is maintained.
4. Troubleshoot data collection issues and ensure research protocols are followed.

Client Reporting & Communication:

1. Prepare detailed reports, presentations, and dashboards based on research findings.
2. Collaborate with team members to deliver client-ready reports that meet specific client requirements.
3. Participate in client meetings to present research findings and answer questions regarding methodology and insights.

Project Management:

1. Support the research team in managing multiple projects simultaneously, ensuring timely completion.
2. Assist in developing project timelines, tracking progress, and managing project deliverables.
3. Work closely with external vendors and field partners to ensure data quality and adherence to research standards.

Data Quality & Integrity:

1. Ensure accuracy and completeness of data collected from various sources.
2. Conduct thorough quality checks and data validation processes to maintain high data standards.
3. Address and resolve discrepancies or anomalies in data collection and analysis.

Operational Excellence & Innovation:

1. Continuously seek to improve research processes and methodologies to increase efficiency and quality.
2. Stay updated with the latest tools and technologies in the market research industry.
3. Proactively suggest new ideas for research designs and approaches to address client needs.

Collaboration & Teamwork:

1. Collaborate with senior researchers, project managers, and other team members to deliver successful research projects.
2. Provide support in training and mentoring junior staff on research techniques and data analysis.
3. Participate in team meetings, contribute to brainstorming sessions, and assist in the creation of proposal decks.

Qualifications:

• Bachelors degree in Computer Science Engineering, or a related field. A Master’s degree is a plus.
• 2+ years of experience in market research, data analysis, or a similar role.
• Proficiency in research methodologies (quantitative and qualitative) and data analysis techniques.
• Strong analytical skills, with the ability to interpret large datasets and identify trends.
• Proficient in MS Excel, Power BI, SPSS, R, or other data analysis tools.
• Excellent written and verbal communication skills, with the ability to present complex information clearly.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Experience with survey tools (e.g., Qualtrics, SurveyMonkey) and statistical software.

Preferred Skills:

• Experience in client-facing roles and ability to communicate research insights to non-technical audiences.
• Knowledge of the specific industry i.e. Energy and Power that the company operates in.
• Experience working with both primary and secondary research methods.
• Familiarity with online and social media research tools.