Team Lead - Sales - Healthcare/Hospital (5-8 yrs)

Team Lead - Sales

Key Responsibilities:

Team Leadership and Motivation:

- Lead, manage, and supervise the sales team to achieve individual and team targets.

- Set clear performance expectations and provide regular feedback to ensure alignment with hospital goals.

- Motivate and inspire team members to exceed sales targets and enhance productivity.

Sales Strategy and Execution:

- Develop and implement tailored sales strategies to promote the hospital's eye care services effectively.

- Identify potential business opportunities, partnerships, and new client segments.

- Stay updated on market trends and competitor activities to refine sales strategies and ensure competitiveness.

Performance Tracking and Reporting:

- Establish measurable sales goals and key performance indicators (KPIs) for the team.

- Monitor individual and team performance, preparing detailed reports for management review.

- Utilize sales data to identify trends, areas for improvement, and opportunities for growth.

Training and Development:

- Conduct regular training sessions on sales techniques, customer engagement, and hospital services.

- Coach team members to enhance their skills and achieve their professional development goals.

- Ensure all team members maintain an up-to-date understanding of the hospital's offerings.

Client Relationship Management:

- Foster and maintain strong relationships with existing and potential clients.

- Ensure the team delivers top-notch customer service, addressing client queries and concerns promptly.

- Work proactively to improve client retention and satisfaction rates.

- Collaboration with Internal Departments

- Partner with the marketing team to align sales campaigns and promotional strategies.

- Coordinate with hospital management and operations to address client needs and streamline processes.

Recruitment and Team Building:

- Assist in recruiting, onboarding, and training new sales team members.

- Promote a collaborative, inclusive, and high-performance culture within the team.

Requirements:

Experience:

- Minimum of 5 years in sales, with at least 2 years in a leadership role.

- Prior experience in the healthcare or hospital industry is strongly preferred.

Skills and Competencies:

- Leadership: Proven ability to lead and manage high-performing teams.

- Sales Expertise: Strong sales and negotiation skills with a track record of meeting or exceeding targets.

- Communication: Excellent verbal and written communication skills for internal and external interactions.

- Technical Knowledge: Familiarity with CRM tools, sales performance tracking systems, and reporting software.

- Problem-Solving: Ability to handle challenges effectively and provide practical solutions under pressure.

- Interpersonal Skills: Build rapport with clients, stakeholders, and team members.

Preferred Attributes:

- High level of organizational and multitasking abilities.

- Strong analytical skills to interpret sales data and optimize strategies.

- A customer-centric mindset with a focus on delivering exceptional service.

- Benefits and Perks