About The Role :
Holds an important role in overseeing and optimizing service delivery processes within the organization. Responsible for delivering services as per assigned scope, managing Client relationships and ensuring adherence to quality standards. Fosters a culture of continuous improvement, employing process and technological proficiency and effective communication to drive service excellence. Participates in transformation projects, ensuring alignment with service delivery objectives, and facilitating proper integration of processes and technologies.
Primary Skills
Experience in handling diverse team of Demand Planners
Experience in handling customer communication and acted as single point of contact for issue resoutions
Experience in Demand planning/forecasting in FMCG Sector
In Depth understanding of demand planning collaboration process with stakeholders in sales, commercial and other supply chain functions. This may include activities such as reviewing stat model, master data, and exception based planning.
Experience in participating in S&OP planning meetings.
Should have handled a team of demand planners and responsible for team deliverables
Derive SKU level forecasts by appropriate maintenance of demand history and tools.
Drive Phase-in Phase-out in forecasting process including promotional forecasting
Use statistical forecasting methods, software tools such as SAP APO or other Demand Planning tools
Worked on Promotion and Innovation forecasting process.
Experience in R Scripting - Explore data sets, identify & implement data transformations, model, visulaize the results
Employment Type: Full Time, Permanent
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