NoBroker - Manager - CRM (2-6 yrs)

Manager - CRM

Responsibilities:

- You'll be a part of Growth/ Marketing team and will work on end to end customer lifecycle from acquisition to retention to cross sell/upsell strategies

- You'll be involved in solving complex problems which will have a direct impact on the growth of the company.

- You will work on one of the best tech stack available from cutting edge data analytics platform to the best CRM products in the industry

- You will get a chance to work on a complex structure of user journey, where one needs to figure out the optimum timing, content and nurturing period of campaigns

- You'll work in a data driven culture, getting a chance to create multiple experiments, owning those experiments and presenting results to key stakeholders

- You'll also get a chance to coordinate and interact with multiple stakeholders from product, marketing and business teams

Key Competencies:

- At least 2 years of experience of CRM, Digital Marketing and/or Analytics

- Created, tested & delivered campaigns across push, web push, email, SMS, whatsapp

- Good Understanding of Marketing Tools like MoEngage, CleveTap, WebEngage etc

- Improving flows/campaigns/journeys based on metrics (CTR, CVR etc)

- Hands on experience in campaign execution and performance measurement

- Strong problem solving skills, logical reasoning and critical thinking