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1 Peninsular Art Works Manager Client Servicing Job
Client Service Manager
Peninsular Art Works
posted 3+ weeks ago
Job Description
Peninsular Art Works is looking for Client Service Manager to join our dynamic team and embark on a rewarding career journey
- A Client Service Manager (CSM) is responsible for building and maintaining strong relationships with clients and ensuring their satisfaction with products or services
- They serve as the main point of contact for clients and work closely with various internal teams to deliver exceptional customer service
- Here is a sample job description for a Client Service Manager:Job Title: Client Service ManagerJob Overview:As a Client Service Manager, you will be responsible for managing and maintaining relationships with our clients
- You will serve as the primary point of contact, addressing their inquiries, resolving any issues, and ensuring their satisfaction with our products or services
- You will collaborate closely with internal teams to deliver exceptional customer service and meet clients' needs
- Responsibilities:Build and maintain strong relationships with assigned clients, acting as their main point of contact
- Understand clients' requirements, objectives, and expectations to ensure their needs are met
- Regularly communicate with clients to address their inquiries, provide updates, and gather feedback
- Collaborate with internal teams (sales, operations, support, etc) to ensure seamless delivery of products or services
- Coordinate and manage client projects, ensuring timely and successful completion
- Monitor client satisfaction levels and proactively address any concerns or issues
- Conduct regular business reviews with clients to review performance, identify opportunities for improvement, and present new solutions or offerings
- Identify upselling and cross-selling opportunities to increase revenue from existing clients
- Prepare reports, presentations, and other materials for client meetings and presentations
- Stay updated on industry trends, market conditions, and competitors to provide insights and suggestions to clients
Employment Type: Full Time, Permanent
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What Manager Client Servicing at Peninsular Art Works are saying
Manager Client Servicing salary at Peninsular Art Works
reported by
3
employees
with 5-6
years exp.
₹2.9
L/yr - ₹3
L/yr
65%
less
than the average Manager Client Servicing Salary in India
View more details
What Peninsular Art Works employees are saying about work life
based on 22 employees
Strict timing
Monday to Saturday
No travel
Day Shift
Peninsular Art Works Benefits
View more benefits
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Peninsular Art Works Kolkata Office Location
Kolkata, West Bengal Office
Headquarter
1st Level, Sido Kanho Dahar Road
Kolkata, West Bengal
700069
700069
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