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54 Malabar Gold and Diamonds Jobs

Sales Trainee/Executive/Sr. Executive

0-5 years

₹ 2.5 - 5L/yr

Ernakulam, Palakkad, Thrissur

15 vacancies

Sales Trainee/Executive/Sr. Executive

Malabar Gold and Diamonds

posted 22d ago

Job Role Insights

Fixed timing

Job Description

Hiring Freshers & Experienced Candidates.

  1. Role Objective

Understand sales techniques by observing sales staff, acquire product knowledge and support in completing the sales transaction.

  1. Primary Responsibilities

Sales and Customer

  • Greet and receive customers in a welcoming manner and engage with them to understand their requirements.
  • Cater to customer requirements as per their need, by showcasing products to make the sale by influencing customers buying decision.
  • Learn & understand the sales procedures and acquire product knowledge.
  • Be punctual in the work, strictly follow the code of conduct of the company and get familiar with personnel duties.
  • Observe sales representatives and emulate their sales management processes to meet set targets.
  • To proactively assist the Sales executives and other managers to obtain real and sustained, continuous improvement.
  • Assist the customer when there is a sales return or repair work.
  • Calculate & prepare the estimate of the products selected upon making the sale.
  • To achieve the category wise sales target for the allocated section and suggest solutions to enhance stores profit.
  • Learn billing procedures.
  • Learn about products and business policies of Malabar Gold and Diamonds.
  • Take initiative to learn about the products and services provided by the competitors, latest trends in the market and update product knowledge.

Stock

  • Assist in counting and tallying of stock on a daily basis and record the opening stock and closing stock in the section allotted.
  • Transfer the stock to the locker daily and ensure that ornaments are handled with care.

Work area & Display

  • Support all Visual merchandising activities in the Store with respect to display and presentation of products at the appropriate counter by maintaining the quality and freshness of the same.

Functional Responsibilities

  • Ensure on the job training in various sections like packing, purchase, cash, Order Repair, sub brands, diamond, silver, scheme, marketing, customer relation etc.
  • To demonstrate high levels of integrity and honesty at all times, establishing a culture of both personal and organizational trust.
  • Understand the queries and complaints from the customer and escalate to the Superiors.

Internal process

  • Adhere to the standard operating procedures in the store.

People development

  • Continuously strive for self-development by actively seeking opportunities for growth
  • Ensure adherence to timelines for completion of performance appraisal for self.
  • Take overall responsibility for identification of training needs and completion of mandatory training programs/certifications for self.
  • Adhere to the staff grooming standards followed and participate in on-site product and sales training activities, as per the guidelines from HR.

Food & Accommodation Available.


Employment Type: Full Time, Permanent

Read full job description

Prepare for Senior Executive roles with real interview advice

Top Malabar Gold and Diamonds Senior Executive Interview Questions

Q1. What is best colour of diamond
Q2. Which digital platform would you prefer the drive walk-ins to the store.?
Q3. 7 year experience in jewellery line
View all 23 questions

What people at Malabar Gold and Diamonds are saying

4.1
 Rating based on 20 Senior Executive reviews

Likes

Increment like a giving begg. And they don't support if u r in trouble r ur family member in hospital. They not even given atleast 1 rupee.

  • Skill development - Good
Dislikes

Management not support in hospital payments even single rupee and increment like a nothing.

Read 20 Senior Executive reviews

Senior Executive salary at Malabar Gold and Diamonds

reported by 46 employees with 5-12 years exp.
₹2.3 L/yr - ₹6 L/yr
22% less than the average Senior Executive Salary in India
View more details

What Malabar Gold and Diamonds employees are saying about work life

based on 682 employees
59%
46%
42%
97%
Strict timing
Monday to Saturday
No travel
Day Shift
View more insights

Malabar Gold and Diamonds Benefits

Submitted by Company
Medical Insurance
Life Insurance
Bonus and festival allowances
Employee state insurance/ Medical allowances
Provident Fund/ Pension schemes
Free Food and accommodation facilities +1 more
Submitted by Employees
Free Food
Job Training
Health Insurance
Soft Skill Training
Team Outings
Free Transport +6 more
View more benefits

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