All interested candidates are required to apply exclusively online. Please refrain from submitting your CVs or applications via email or LinkedIn. Applications received through these channels will not be considered.
As a UX Designer you will be responsible for making strategic decisions that affect the design of Makerble. We are looking for someone who can understand our clients\u2019 functionality requirements, imagine how they could be achieved within the Makerble platform and communicate these ideas to colleagues, including CEO, CTO and crucially, to Developers. Because you will be adding new and improving existing features in our software - it is essential that you have the ability to understand the entire functionality of our software including how features work together. For clarity, we do not expect you to be a Developer; but we do expect you to master how to use our software and be willing to explain your ideas using the terms used in our database and backend. Taking a responsive approach to design, you will create low-, mid- and high-fidelity wireframes - depending on the requirement of that particular brief - and provide developers with written instructions including annotated diagrams that explain how to implement your designs. Due to the pace at which we work as a startup, it\u2019s crucial that your instructions and annotated diagrams can be understood by developers without the need for them to have a meeting with you to ask questions.
This role is suited to someone who is passionate about problem-solving and possesses among other things, four key traits; the empathy to spot customer insights, the imagination to propose new features that solve customers\u2019 problems, the lateral thinking to figure out how your ideas could work in reality and the humility to adjust your ideas based on feedback. With these four traits you\u2019ll be able to imagine what the future could look like for a tech4good startup and solve problems that enable nonprofits to flourish.
Key Responsibilities :
Keeping up with UX/UI design trends within B2B SaaS (business-to-business software-as-a-service) and related industries
Proposing improvements to existing features and new ideas that address clients\u2019 problems and/or capitalise on gaps in the market and/or address insights from the product analytics data
Figuring out how new features and feature improvements will work alongside our existing features
Creating low-, mid- and high-fidelity wireframes and interactive responsive prototypes using Figma
Using Jira Software to create technical documentation instructions for developers that explain how to implement your designs
Checking that features built by developers do match the instructions and wireframes that you provided them with; and providing feedback and guidance as appropriate.
Role Overview: Your manager will be the CEO.
Requirements
Essential
Ability to create wireframes using Figma
Willingness to master the following software tools that we use on a daily basis: Jira, Confluence, Slack, Trello and Google Drive
Excellent communication skills - able to explain ideas clearly and concisely in meetings as well as answer questions
Willingness to understand the daily patterns of people who work in nonprofit organisations so that you can anticipate the features they need and design solutions appropriately
understand clients\u2019 requirements and propose solutions that require the least amount of effort to implement. For example, showing a client how they can achieve something using existing features on the platform so that we don\u2019t actually need to build something new.
Appetite to understand all the features within Makerble
Ability to simplify complex requirements into intuitive user journeys so that users can achieve what they need to do in the fewest number of clicks and without needing to read extensive user guides.
Ability to imagine the journey of how different types of data travel through the platform: i.e. willingness to understand the different database tables that store various types of data across the platform; and ability to discuss how those tables could better connect to each other in a way that enables your ideas to be implemented.
Willingness to proactively seek feedback on ideas and make adjustments based on feedback from users and colleagues
Desired but not essential
Bachelors degree in a relevant field (e.g. UX Design, Computer Science, Engineering, or a related discipline).
Proven experience in troubleshooting and problem-solving in a technical or innovation-driven role.