Job Summary: The Inbound Manager is responsible for overseeing the inbound operations within the warehouse, including the receipt, inspection, and storage of incoming goods. This role ensures that all inbound processes are executed efficiently and accurately, optimizing workflow and maintaining high standards of inventory control and safety.
Key Responsibilities:
Inbound Operations Oversight:
Manage and supervise the receipt, inspection, and unloading of inbound shipments.
Ensure timely and accurate processing of incoming goods according to company standards and purchase orders.
Coordinate with suppliers and carriers to address delivery issues and optimize shipping schedules.
Team Leadership:
Lead and manage a team of inbound warehouse staff, including assigning tasks, providing training, and conducting performance evaluations.
Foster a collaborative and high-performance team environment, promoting best practices and continuous improvement.
Inventory Management:
Oversee the accurate placement and storage of incoming goods to maximize warehouse space and efficiency.
Monitor inventory levels to ensure accurate stock counts and timely replenishment of products.
Conduct regular inventory audits to ensure accuracy and address any discrepancies.
Process Optimization:
Develop, implement, and refine standard operating procedures (SOPs) for inbound processes.
Identify and implement process improvements to enhance operational efficiency and accuracy.
Utilize data and performance metrics to drive operational decisions and continuous improvement.
Safety and Compliance:
Ensure compliance with all health and safety regulations and company policies related to inbound operations.
Conduct regular safety inspections and training for inbound staff to maintain a safe working environment.
Address and resolve any safety or compliance issues promptly.
Reporting and Documentation:
Maintain accurate records and documentation for all inbound shipments, inventory levels, and staff performance.
Prepare and present regular reports on inbound operations, including key performance indicators (KPIs) and operational issues.
Qualifications:
Bachelor s degree in Logistics, Supply Chain Management, Business Administration, or a related field preferred.
Proven experience in warehouse operations with a focus on inbound processes, including at least 5years in a supervisory or managerial role.
Strong understanding of inbound logistics, inventory control, and warehouse management systems (WMS).
Excellent leadership, organizational, and communication skills.
Proficiency in Microsoft Office Suite and warehouse management software.
Ability to analyze data, solve problems, and implement effective solutions.
Knowledge of health and safety regulations and best practices in warehouse management.