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Premium Employer

Maersk

Compare

4.2

based on 2.8k Reviews

161 Maersk Jobs

Lead Integration BPM Architect

Maersk Global Service Centres India Pvt. Ltd.

4.2

based on 2.8k Reviews

9-12 years

Mumbai, Navi Mumbai

1 vacancy

Lead Integration BPM Architect

Maersk

posted 13hr ago

Job Role Insights

Flexible timing

Key skills for the job

Operations Recruitment Incident Management Change Management CCTV Monitoring Credit Risk Modelling

+ 3 more

Job Description

The Integration BPM Architect role is the gateway to all enterprise process managemetn tooling related rollout and change management requirements. The role ensures user awareness/expertise/adoption of tooling across senior management to expert levels; service level compliance for functionality / configuration changes or enhancements; technical operations and piloting new use cases of the tooling. Displaying leadership whilst managing and interacting with Senior tech, process & governance teams and stakeholders.

Responsibilities:

IN ASSIGNMENT

On-boarding user community of large complex assignments on enterprise process management tooling, including :

Train users on related tooling features in context of process management framework

Create and manage data capturing / modelling / dashboarding workspace as needed

Migrate approved existing content to tooling as per standards (leveraging automated solutions)

After-care of user community including:

Coaching and consult on content administration

Enable tooling solutions for content capturing /modelling experts and end-users to self-service on content quality assurance as per standards

Maintain metamodel and tooling related knowledge base and FAQs on team site

GENERAL

Ensure service level compliance for tooling configuration, incident management, service level monitoring, IT risk/ security management, license/content/asset lifecycle management, tooling release upgrade, QA on 3 rd party scripts

Ensure service level compliance for deployment of solutions towards:

content change release and publication

aggregated reporting on content completion tracking, usage, content reuse, QA summary, gap and impact analysis

other approved change requests

Lead maintenance of tooling standards (incl. configuration of method, portal, QA; scripting; user access)

Lead technical in-take, feasibility run and pilot for new use-cases of business modelling tooling

Oversight and decision making on business modelling metamodel and configuration architecture along with functional interfaces to other group applications

Lead the technical on-boarding and after-care of tooling capabilities across various Maersk functions:;

Ensure the required skills and resources for tooling usage in all functions; support the recruitment, training and development of regional integration experts;

Critical competencies

10 + years of technical experience in enterprise process management tooling

Strong working experience in administering market leading enterprise process management tools (BES, ARIS, Signavio etc)

Ability to lead tooling configuration, scripting, rollout and adoption based on process management framework.

Strong active listening skills

Confident and engaging communication skills across all levels of seniority.

Experience working in a large global company with multiple product families.

Business level English - oral and written. .

Accountable for:

Metamodel, standards and service levels for enterprise process management tooling

Tooling operational resilience, configuration and technical rollout

Enable content lifecycle management in tooling based on self-service approach

Enable Transformation Office functions in tooling usage

Consulted about:

Changes to the metamodel and tooling functionality

Coverage of tooling to support T/O operating model

Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. .

We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing .

Employment Type: Full Time, Permanent

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