Smartstream IDLM Support Analyst

Project description

Luxoft have been engaged by a leading financial institution to provide a team to support their Intraday Liquidity Management system and Cash Management.

As a technical BAU support analyst, you will provide support of the Smartstream Intraday Liquidity application and BAU activities.

Being responsible for and providing technical support of the underlying application, releases and infrastructure.

Responsibilities

Support UK hours from (7am to 4pm) or (9am to 6pm) or (10am to 7pm) , as required.

Participate in overnight support rota (on call) , and weekend work (releases /support etc).

You will be a self motivator, who is able to take a task and progress it independently, or as part of a team.

Document technical requirements or processes to capture the configuration being performed.

Support and test technical systems/servers (shown below).

Work with third party software provider and work within pre-defined application standards and raise queries or tickets if software defects are identified with the software vendor

Apply industry experience and ensure the solution incorporates "best practice"

Work with neighbouring technology and project teams to ensure changes are rolled out in a co-ordinated manner which is non-disruptive to the business

Work in a coordinated manner around go-live activities, ensuring services are transitioned into the live production environment in a manner which is compliant with technology policy and non-disruptive to the business

Provide a level of post live support and assist with remediation where necessary

Work on key technical areas identified below.

Ensure defects are tracked and managed, with the appropriate team assigned any defects identified during the test phases

Highlight risks or concerns ensuring items are followed up or escalated appropriately

Daily system maintenance and Support (Server/ Database/ Patch)

Patch Import maintenance

Control-M Development & Support

Unix scripts/ Jboss scripts updates

Oracle packages creation

IDLM Match rule developments

Mandatory Skills

Have experience of vendor application 'Smartstream Intraday Liquidity Management' primarily, (or 'Smartstream Recs' )

Have excellent communication skills, being able to converse with a wide variety of teams (unix/database/application)

Familiar with Change Requests, attending and representing on CAB and weekend rollout of code changes.

Control M application knowledge, jobs creation, administration, alerting, file move, file watchers , etc.

Oracle Sql scripting and oracle database concepts

Linux shell scripting and support.

Ability to package up and manage configuration/code changes into releases, and apply to production.

Jboss 7 server knowledge, configuration and support, and WAR file deployment.

JMS Queue processing and principles

GitHub software management

Be flexible, particularly when working on rolling out system changes in non-business hours and weekends.

Be a self-motivator, who is able to take a task and progress it independently, or as part of a team.

Have an understanding of banking concepts in relation to cash management and reconciliation.

Nice to have

Excellent communication skills.

Proactive and self-starting individual with high levels of ownership and accountability

Strong analytical skills with an ability to understand complex workflows.

Proven ability to organize and prioritise own workload and drive results.

The ability and confidence to demonstrate strong decision making skills/sound judgements

Flexibility to adapt to urgent tasks as well as undertaking longer-term solutions

Strong problem solving skills employing a logical approach

The ability to collaborate and partner across the firm

High attention to detail