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Logitech G

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31 Logitech G Jobs

IT Service Support Intern

Logitech G

0-1 years

Chennai

1 vacancy

Logitech G

posted 3d ago

Job Role Insights

Key skills for the job

Customer Service Project Management Product Testing Desktop Support Training Patch Management

+ 2 more

Job Description

Logitech is looking for an IT Service Support Intern to provide IT support and training to our end-users across India and other regions. The role requires a service-oriented mindset, along with creativity in problem-solving. We are seeking an individual who is open, flexible, and a strong communicator. If you enjoy participating in projects and tackling challenges, this is an ideal opportunity for you.

The IT Employee Experience & Services Team is a global team that collaborates with other departments to support end users and IT equipment at Logitech sites.

Your Contribution:

Be Yourself. Be Open. Stay Hungry and Humble. Collaborate. Challenge. Decide and just Do. These are the behaviors you ll need for success at Logitech. In this role, you will:

Provide IT service support, guidance, and training to end-users for various IT devices, applications, or processes.
Troubleshoot hardware and software issues both locally and remotely.
Conduct IT onboarding activities for new employees.
Assist in the discovery of new IT business tools to support our business users and internal IT teams.
Collaborate with internal IT teams on system testing, integration, and maintenance.
Participate in product testing with business groups.
Seek, suggest, evaluate, and implement process and technology improvements.

Key Qualifications:

Experience in end-user desktop support
Proficiency in troubleshooting Windows 11, M365 and MacOS
Knowledge of Google Workspace
Strong communication skills, with comfort in working with various stakeholders
Good knowledge of hardware installation, cabling, and troubleshooting
Troubleshooting skills for bug identification and resolution
Strong customer service skills
Excellent teamwork skills
Ability to work independently within a remote team
Fluent in English

Additional Preferred Skills:

Knowledge of MS Intune, Apple MDM Device Management software, ServiceNow, or similar tools
Familiarity with advanced printer/peripheral device troubleshooting and patch management
Project management/design thinking skills

Education: