Assistant Manager

Be responsible for planning and executing the city-level targets along with your own OKRs

• Handling a team of team leaders and 30 to 50 sales memebers

• Be responsible to ensure that key productivity input metrics are met

• Ability to preempt business risks and figure out a mitigation plan

• Require strong analysis of various business parameters to figure out growth opportunities

• Be responsible for leading and closely tracking experiments / pilots, if any, that are run time to time. • Be responsible for customer visits, revenue and cost of the team

• Be responsible for training, attrition and hiring of tele-sales team members

• Work closely with cross-functional teams, including sales, HR and product.

• Ensure the team is involved in effective communication of product features and benefits.

• Engage with clients during the tele-sales process to address inquiries and provide additional information.

• Build and maintain strong relationships with potential clients.

• Gather feedback from sales interactions and use it to improve presales strategies and materials.

• Communicate customer insights to relevant teams for continuous improvement.

• Take responsibility for real-time call queue management in order to ensure hygiene of input metrics. Key Competencies:

• Customer-focused mindset

• Strategic thinking

• Attention to detail

• Adaptability

• Results-oriented

• Team player EXPERTISE AND QUALIFICATIONS

• Graduation / Post Graduation or equivalent

• 5-7 yrs of relevant experience in handling a team inside sales.

• Strong analytical and problem-solving skills.

• Excellent communication and presentation skills. Ability to work collaboratively in a team environment.

• Track record of over-achieving targets

• Experience in driving productivity & performance metrics goals

• Experience working with Salesforce.com or similar CRM would be an added advantage • Ability to multitask, prioritize, and manage time effectively

• Display a high level of professionalism, integrity, and maturity.

• Understanding of home interiors domain will be an added advantag