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Operations Lead
2-7 years
₹ 7 - 6L/yr (AmbitionBox estimate)
Kolkata
1 vacancy
Operations Lead
LivSpace
posted 1mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
Job Description
- Single point of contact for the customer during the execution phase of their home interiors.
- Detail review of the drawings, understanding the scope as per BOQ and explaining the same to the customer.
- Receive materials from Warehouse and to validate the same as per Order / BOQ.
- Day today coordination and foster teamwork between all the project stakeholders.
- Share the daily progress report for the installation works with the customer.
- Engage, interact and build professional relationships with the Design professionals, Production, Warehousing, and Installation teams.
- Directing the Installation team simultaneously to safely execute the work according to the design plan.
- Work closely with the internal Production team, Logistics team and Vendor supply team to ensure a high standard of execution and customer experience.
- Understanding customer concerns and providing resolutions on the same after coordinating with internal stakeholders.
- Graduate / Equivalent Qualification | 15 years of Academic education.
- Strong verbal and written communication skills
- Must have site job experience and willing for the same
- Basic knowledge of Google Suite or MS Office.
- Basic understanding of Project Management principles like scheduling and sequencing of installation activities.
- Detail-oriented and no-compromise attitude towards quality.
- Excellent interpersonal and multitasking skills to engage effectively with clients, vendors and internal teams.
- High ownership and Customer-centric approach
- Core interior industry experience in Kitchen, Wardrobe, Storage, Modular and Fit Out works preferred.
Employment Type: Full Time, Permanent
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What people at LivSpace are saying
Rating based on 30 Lead Operator
reviews
Anonymous · Architecture & Interior Design
in Kolkata
Too hectic work life a schedule. You are always oveloaded with work. There is no help or solution from the management team.
Managers do not support team. They misguide the team and finally ends up in accusing the team.
Read 30 reviewsLead Operator salary at LivSpace
What LivSpace employees are saying about work life
LivSpace Benefits
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