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5 Lightstorm Data Centers Jobs
SME IP Operations (Delhi) - Lightstorm
Lightstorm Data Centers
posted 4mon ago
Job Role Insights
Flexible timing
Key skills for the job
Job Description
This role exists for a L1 position for network side. Overall, this role exists for monitoring the network proactively and maintain network uptime. Knowledge of Router (Nokia, RAD), Switch (Nokia)
Duties & Accountability - Customer circuit testing
- POC for LTC and Customer.
- Labelling and the patching for connectivity
- Cor-ordinating with the transport team for link activation.
- Patching for customer delivery.
- RMA acceptance and co-ordination with vendor.
- Co-ordinating with DC team for connectivity
- Migrating the services from one node to another.
- Providing remote support to NOC/ Engineer/ Vendor team.
- Material movement from one DC to Another DC/ WH
- Troubleshooting on Ethernet/MPLS technology L2 VPN and L3 VPN services design (VPWS, VPLS, EVPN, IES, VPRN) in coordination with NOC.
- Troubleshooting on Ethernet / MPLS technology (LDP, RSVP, Segment routing, T-LDP, SR-OS) in coordination with NOC.
- Ability to quickly isolate faults within the network and perform basic troubleshooting in initial 30 minutes.
- Co-ordinate with Contact Center/Service Operations center to support of Service outage
- Maintain history of problems and solutions
- Timely update tickets.
- Maintain incident tracker
- Troubleshoot the issue, isolate the issue, co-ordinate cross function with other team to resolve issue.
- Escalate to Level 2 after doing initial troubleshooting.
- Keep record of issue and prepare trend analysis and corrective issue.
- Experience on NOKIA OSS and the MDM, NSP and elements
- Operations and network service quality (Customer Facing and Internal KPIs)
- Network Expansion
- Network Improvement
- Database Creation, Updating and Automation
- Highly intelligent and articulate.
- Be highly inquisitive and continually seeking to understand and learn.
- Be highly analytical and metrics driven.
- High attention to detail.
- Personal values of impeccable honesty and trustworthiness.
- Foster and promote a culture of respectfulness and customer centricity.
- Demonstrate high standards of work ethic and act as a role model within the organization.
- Customers or clients who use or benefit from the organizations products or services.
- Employees who work for the organization and are directly involved in the project or program.
- Community members or advocacy groups who may be affected by the organizations actions or decisions.
- Functional Heads
- Shareholders or investors who have a financial interest in the success of the organization.
- Suppliers who provide goods or services to the organization.
- Government agencies or regulatory bodies who have legal or regulatory authority over the organization.
- Competitors who are in the same industry or market as the organization.
- Consultants & Advisors
- Current / Potential partners
- Minimum/ Ideal/ Target years of relevant and total experience: 7-10 years
- Industry preference, if any: Telecom ISP/Vendor
- Team Management experience required: Yes
- Education qualification (if required to be specified) B.E./B. Tech Equivalent, CCNA or equivalent
Skills required
Lightstorm is building infrastructure for hyperscale networking in South Asia and Southeast Asia to accelerate the regions growth and spur innovation in the digital economy. We are a pioneer in building a first-of-its-kind utility-grade resilient fiber network, SmartNet, in several countries in the region. A trusted partner of several Fortune 500 companies, Lightstorm is creating a robust foundation of digital infrastructure to create new sources of value and differentiation for businesses.
Lightstorm is backed by I Squared Capital, a global infrastructure- focused private equity fund.
Want to know more Feel free to write to us and let s get to know one another! SME IP Operations (Delhi)
By offering superior connectivity infrastructure, Lightstorm is empowering enterprises across Asia Pacific and the Middle East with hyperscale networking that accelerates growth and spurs innovation in the digital economy. A super-specialist in transport network services and super-automated cloud connectivity, Lightstorm bears deep project experience and strong global management capabilities. As a trusted partner of several Fortune 500 companies, Lightstorm is creating a robust foundation of digital infrastructure to create new sources of value and differentiation for businesses.
Employment Type: Full Time, Permanent
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based on 12 employees
Flexible timing
Monday to Friday
Lightstorm Data Centers Benefits
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