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Liebherr Appliances India

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4.0

based on 132 Reviews

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15 Liebherr Appliances India Jobs

Technical Advisor

Liebherr

 · 

4.0

 based on 132 Reviews

3-7 years

Thane

1 vacancy

Technical Advisor

Liebherr Appliances India

posted 30d ago

Job Role Insights

Flexible timing

Key skills for the job

Salesforce Automobile Troubleshooting Material Handling Equipments

Job Description

  • Handling of enquiries
  • Technical support of customers, engineers, the service stations and of the sales department
  • Forwarding of service information
  • Assuring that safety relevant service informations are installed/followed
  • Quoting of upgrades, services and not standard solutions (like new parts without Id No , lifting aids, etc) including follow up and evaluation of not received orders
  • Pro-active approach of services/customers support, offering of crane upgrades
  • Technical support of warranty and good will cases
  • Arranging of service attendances in co-ordination with with prior approval of Service Manager
  • Project controlling and co-ordination
  • Ensuring checking of Services Invoices
  • Planning of engineer pool / Tools other resources in co-ordination with Service Manager
  • Preparation of project specific documentation such as method statements, risk analyses etc Journal duty at weekends and bank holydays
  • Checking and follow up of work reports
  • Checking and signing of hour reports
  • Filing of project or work specific correspondence like certificates, data, protocols, paperwork, measuring protocols, MDE Data, MOMs, emails, etc Support of commissioning jobs in the area of the service station
  • Working according to rules with internal software
  • Executing monitoring of special task / projects assigned by organization
  • Ensuring Corrective Action / Preventive Action /Continuous Improvement action on repeated failed parts in co-ordination with supplier / LWN
  • Achieve customer satisfaction through prompt customer service competences
  • Signing according to signature regulations
  • Disposition of engineers
  • Generating of crane upgrade offers and non-standard parts offers following the factory guidelines
  • Calculation and generating of work offers
  • Generating and editing of service orders
  • Requirements
  • Education:
  • Full time Degree / Diploma in Electrical / Electronics / Mechanical / Automobile
  • Engineering from reputed Institute / University
  • Min 3-5 years of hands on experience as maintenance / service engineer preferably on
  • Hydraulic Mobile Cranes or Material Handling equipments
  • Experience:
  • At least 5 yearsexperience as a Service Engineer on a relevant Liebherr Product
  • Experience with part lists, preparing quotes and order administration
  • Special abilities, skills:
  • Demonstrated initiative to visualize, organize, manage, and complete projects in individual and group settings
  • Field experience as Service Engineer
  • Ability to interface with all levels of staff
  • Demonstrated ability to handle confidential information
  • Assist the Company in any necessary duties to achieve Company goals
  • Perform other related duties as assigned
  • Exact and precise working
  • Ability to coordinate and plan service attendances
  • Working with a pro-active approach
  • Foreign Languages:
  • English fluent in both spoken and written

    • Employment Type: Full Time, Permanent

    Read full job description

    Prepare for Technical Advisor roles with real interview advice

    What people at Liebherr Appliances India are saying

    What Liebherr Appliances India employees are saying about work life

    based on 132 employees
    56%
    36%
    42%
    100%
    Flexible timing
    Monday to Saturday
    No travel
    Day Shift
    View more insights

    Liebherr Appliances India Benefits

    Job Training
    Health Insurance
    Soft Skill Training
    Free Transport
    Team Outings
    Work From Home +6 more
    View more benefits

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