Hiring Now - Highly Paid Process Executive

Key Roles and Responsibilities

Application Coordination

• Handle the entire application process, ensuring all required documents are accurately compiled and submitted to partner institutions.
• Monitor application progress and proactively address any issues to ensure deadlines are met.

Visa Guidance and Documentation

• Assist students with visa applications by providing step-by-step guidance, ensuring compliance with the latest immigration requirements.
• Review and verify visa documents for accuracy and completeness before submission.

Personalised Student Support

• Serve as the primary point of contact for students, addressing their queries and providing timely solutions to challenges during the application and visa processes.

Stakeholder Coordination

• Collaborate with partners to facilitate smooth communication and updates on application statuses.
• Build strong relationships with students, parents, and institutional partners.

Regulatory Compliance and Updates

• Stay updated with the latest trends in international education, visa regulations, and admission requirements.
• Ensure all processes are in strict compliance with institutional and government policies.

Efficient Record Management

• Maintain detailed records of each students progress, application history, and visa status while ensuring confidentiality.
• Prepare reports for management on student conversions, visa approvals, and timelines.

Customer Experience and Service Excellence

• Deliver exceptional customer service by managing expectations effectively and ensuring a seamless experience for students and parents.
• Continuously gather feedback to improve service quality and address pain points.

Process Optimization

• Identify areas of improvement in internal workflows and propose innovative solutions to enhance efficiency.
• Contribute to the development and implementation of best practices for application and visa handling.

Preferred candidate profile

• Educational Background
  A graduate in any field

• Experience
• Prior experience in the study abroad or education consultancy industry is preferred but not mandatory.
• Freshers with excellent communication skills and a proactive attitude are encouraged to apply.

• Skills and Competencies
• Strong communication and interpersonal skills to build rapport with students, parents, and stakeholders.
• Exceptional organizational and time-management abilities to handle multiple student cases efficiently.
• Attention to detail and accuracy in handling documents and application processes.
• Proficiency in MS Office tools (Word, Excel, PowerPoint) and familiarity with CRM tools is an advantage.

• Customer-Oriented Mindset
• A passion for delivering exceptional customer service and ensuring a seamless student experience.
• Ability to empathise with students and parents, addressing their concerns with patience and clarity.

• Knowledge
• Basic understanding of international education systems, visa processes, and admission requirements (training will be provided for candidates with limited knowledge).
• Willingness to stay updated on latest admission requirements, changing immigration and education policies.

• Personal Attributes
• Proactive, self-motivated, and solution-oriented mindset.
• Team player with a collaborative approach to problem-solving.
• High level of integrity and commitment to confidentiality.

• Language Proficiency
• Fluency in English is mandatory.
• Knowledge of Telugu and/or Hindi is a plus