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13 Omega Healthcare Lead Jobs

LEAD - DELIVERY

5-8 years

Bangalore / Bengaluru

1 vacancy

LEAD - DELIVERY

Omega Healthcare

posted 1d ago

Job Description

Role : Team lead-AR

Location: Bangalore/Hyderabad

Responsibility Areas:

  • Monitor, identify and resolve performance/ behavior/ attendance issues using prescribed performance management techniques.
  • Monitor and take action on personnel and disciplinary issues.
  • Conduct performance appraisals annually along with Ops Manager
  • Review reports on a daily basis and provide constructive feedback.
  • Provide subject matter expertise to Quality Control Analysts in the team
  • Ensure training needs of subordinates are met
  • Adjust to the needs of meeting service level agreements under supervision of Operations Manager.
  • Successfully complete all client related training and keep record of the same.
  • Resolve escalated customer issues and CAPA to be taken
  • Hold team briefings on a daily basis with the team.
  • Communicate all process and client changes to direct reports within specific timelines and keep record for such updates
  • Act as single point contact for the assigned team members for all their job related needs and create a harmonious work environment
  • Escalate performance related issues with respect to assigned team members to Operations managers on a timely manner (PIP)
  • Performs any other duty assigned by respective Operations Manager
  • Act as authorized person for sanctioning team members leave through ERP
  • Responsible for day-to-day functional supervision of work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization s policies and applicable compliance requirements.
  • Employee separations to be handled in-line with company policies

Desired Profile

  • Excellent Interpersonal, Communication, Team Management Skills
  • Min of 4.5 Yrs of Professional and Relevant Experience 2 Yrs of People Management Experience.
  • Proven multi stakeholder management experience
  • Strong Project Management experience
  • Comfort in working in a changing and high growth environment.
  • Comfort in working in a changing and high growth environment
  • Client management / Relationship management.
  • Coaching / Mentoring Expertise
  • Coordination and communication between the support and business functions.
  • Motivates employees to achieve peak productivity and performance.
  • Create a participative work environment and thereby facilitate employee satisfaction


Employment Type: Full Time, Permanent

Read full job description

Prepare for Lead roles with real interview advice

What Lead at Omega Healthcare are saying

2.2
 Rating based on 5 Lead reviews

Likes

nothing to like

Dislikes

OMEGA HEALTHCARE SERVICES if they back filled the emloyee they just terminate without prior notice shamelessly, they do not even deserve to be a competitor in the us healthcare market, no proper training was given even for the associates terminating with their own politics and supervisors are most arrogant and absurd mindset they ha..Read More

  • Salary - Poor
  • +6 more
Read 5 Lead reviews

Lead salary at Omega Healthcare

reported by 5 employees with 7-9 years exp.
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₹3.2 L/yr - ₹9.2 L/yr
50% less than the average Lead Salary in India
View more details

What Omega Healthcare employees are saying about work life

based on 5k employees
53%
88%
62%
51%
Strict timing
Monday to Friday
No travel
Night Shift
View more insights

Omega Healthcare Benefits

Submitted by Company
Health & Wellness
Financial Benefits
Safety & Security
Rewards & Recognitions
Submitted by Employees
Job Training
Cafeteria
Health Insurance
Team Outings
Work From Home
Soft Skill Training +6 more
View more benefits

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Omega Healthcare Chennai Office Location

View all
Chennai Office
Omega Healthcare, 9th Floor, Tower 2, RMZ Millennia Business Park, No.143, Dr. MGR Road, Kandanchavadi Chennai
Tamil Nadu 600096

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