Lead - CD - Growth South & West

    

Job Purpose  
This role involves coordinating communication between departments like IT, COE, L&D, Credit, Operations, Partner Experience, ARU, PMG. Analyzing sales data to identify trends, and implementing strategies to enhance productivity. Additionally, He supports team development, resolves sales issues, and fosters a collaborative environment to drive sales success and achieve organizational goals.    

Duties and Responsibilities  
Risk Assessment:Identifying, analyzing, and evaluating financial and operational risks.

Risk Mitigation:Developing and implementing strategies to minimize risks.

Compliance:Ensuring adherence to regulatory requirements and internal policies.

Monitoring:Continuously monitoring risk exposure and effectiveness of risk management strategies.

Reporting:Preparing regular risk reports for senior management and stakeholders.

Training:Educating staff on risk policies and procedures.

Product Development:Overseeing the development and enhancement of financial products, ensuring they meet market needs and regulatory standards.

Product Strategy:Defining product vision, strategy, and roadmap to align with organizational goals.

Cross-Functional Collaboration:Working with marketing, sales, compliance, and technology teams to ensure successful product launches and ongoing management.

Performance Analysis:Monitoring product performance and profitability, making data-driven decisions for improvements.

Sales Feedback:Gathering and analyzing sales feedback to inform product enhancements and address pain points.

Regulatory Compliance:Ensuring that products comply with relevant financial regulations and guidelines.    

Key Decisions / Dimensions  

Resource Allocation:Determining how to allocate staff across various products to optimize efficiency.

Process Improvement:Identifying and implementing process changes or new technologies to enhance productivity.

Vendor Selection:Choosing external vendors or partners for services, ensuring they align with the organizations needs and budget.

Performance Metrics:Establishing key performance indicators (KPIs) to measure team effectiveness and align with business goals.

Training and Development:Deciding on training programs to enhance team skills and adapt to new processes or technologies.

Project Prioritization:Evaluating and prioritizing projects based on urgency, impact, and available resources.

Compliance Strategies:Developing strategies to ensure adherence to regulatory requirements and internal policies.

Feedback Mechanisms:Implementing systems for gathering and acting on feedback from stakeholders to improve support services.    

Major Challenges  
Candidate to overcome major challenges as mentioned

Resource Allocation:Balancing limited resources across various departments while meeting diverse needs can be difficult.

Communication Gaps:Ensuring effective communication between teams and departments to avoid misunderstandings and delays.

Change Management:Adapting to organizational changes, such as new technologies or processes, can create resistance and require extensive training.

Data Management:Handling large volumes of data efficiently and ensuring accuracy can be overwhelming, particularly with varying data sources.

Performance Measurement:Developing and implementing metrics to accurately assess team effectiveness and contribution to overall goals.

Regulatory Compliance:Keeping up with changing regulations and ensuring all processes comply can be complex and time-consuming.

Customer Expectations:Meeting the evolving expectations of internal and external customers while maintaining high-quality support can be challenging.    

Required Qualifications and Experience  
a) Qualifications

 Graduates with relevant sales experience of 5-8 years and product experience of 3-4 years
b) Work Experience

 Relevant sales experience in managing large sales channels in multiple market environments

 Prior & relevant experience in the Financial Services Industry would be an added advantage.

 Demonstrated success & achievement orientation.

 Excellent communication skills.

 Strong bias for action & driving results in a high performance environment.

 Demonstrated ability to lead from the front.

 Excellent relationship skills.

 Strong analytical skills to drive channel performance and drive profitability.

 Exceptionally high motivational levels and needs to be a self-starter.