Lead Engineer - Store Technology

• Lead and oversee technology infrastructure, ensuring smooth operations, updates, and configurations.
• Strong experience using Tanium for endpoint security, configuration, and patch management
• Provide leadership and support in managing mobile device platforms such as Airwatch, Android OS Management, and Google/Chrome OS Administration.
• Configure and manage Windows environments across multiple locations, ensuring efficiency and security.
• Manage and optimize cloud infrastructure using AWS.
• Oversee iOS device configurations, ensuring smooth integration with systems.
• Monitor, configure, and troubleshoot printer management systems across locations.
• Develop and maintain scripts to automate repetitive tasks and enhance system management.
• Provide L2/L3 support for complex technical issues, ensuring quick resolution and minimal downtime.
• Collaborate with cross-functional teams, including IT, Operations, and external vendors, to drive improvements in technology systems.
• Maintain and document standard operating procedures (SOPs) for all aspects of technology management.

Basic Qualifications:

• 8 years of experience in IT roles, with a focus on infrastructure management
• Strong experience using Tanium for endpoint security, configuration, and patch management
• Proven experience in managing AWS cloud services.
• Experience in Windows Configuration across multiple locations.
• Familiarity with Airwatch and Android OS Management for mobile device management (MDM).
• Hands-on experience with Google/Chrome OS Administration and
• Proficiency in managing iOS devices and printer setups in a distributed environment.
• Experience with Linux, Ubuntu, etc., is good to have but not mandatory.
• Strong scripting skills to automate processes and manage infrastructure efficiently.
• Excellent troubleshooting and support skills at L2/L3 levels.