We are looking for an experienced studio traffic manager to join Impact, our Communications and Marketing Operations in-house agency in India. You will be joining a team that supports the entire business with Brand and Design, Content and Copy, Digital Marketing, Events, Marketing Operations, Press and Media, Social Media, Video and Animation, and Web and Applications.
Your duties and responsibilities
Daily management of open tickets, workflow, projects, and account handling
Reporting on project status, workloads, and accounts.
Providing timely communication between relevant teams, stakeholders, business leadership, and internal customers.
Managing daily schedules.
Overseeing project resources and assisting with the management of ad hoc requirements and booking requests.
Analysing and reporting on campaign data.
Holding regular production meetings and status updates.
Ensuring the stages of the project are met according to the client and creative brief, budget, resources, and deadline deliverables.
Monitoring current traffic processes and inputting ideas on how to improve current practices where required.
Working across multiple projects and ensuring all parties are informed of progress and problems.
Building effective relationships with key departments and clients.
Your skills, experience, and qualifications
Significant experience working in a creative studio environment, ideally in an agency. Experience working with vendors in the creative and communications industry.
At least three years of experience in a studio administration, operations, or workflow role.
Proven track record in supporting multiple stakeholders and keeping things moving efficiently.
Proven track record of working in a studio managing high-quality brand and design work from concept to production.
Experience and understanding of working with creative and production professionals and processes.
You must have a passion for creativity, design, communications, marketing, and web and digital technologies and delivering results. You will have a creative flair, relish working in a fast-paced environment across time zones and be able to manage multiple project deliverables.
You will have solid people management and communication skills and have strong resourcing skills.
You have great organisational competencies and be able to manage the creative process from start to finish.
Experienced and proficient in Microsoft Word, PowerPoint, and SharePoint.
Bilingual English and Italian is a plus.
Fundamental Adobe Creative Cloud skills in Acrobat are a plus.