Lead Human Resource Specialist

Title 

Team Lead HR and Recruitment

Job Description

We are seeking an experienced and motivated Team Lead – HR and Recruitment to drive our talent acquisition and HR operations. In this role, you will lead a team of HR professionals, manage recruitment strategies, and implement HR initiatives to support our growing organization. The ideal candidate has a proven track record in recruitment, employee engagement, and HR management, preferably within IT/technology sectors.

Recruitment Leadership:

• Lead end-to-end recruitment processes for Salesforce and technology-related roles, ensuring timely hiring of quality talent.
• Collaborate with department heads to understand hiring needs and develop strategic recruitment plans.
• Oversee job postings, sourcing strategies, and interview coordination.
• Build and maintain a robust talent pipeline for critical Salesforce roles (e.g., developers, consultants, admins).
• Ensure a positive candidate experience throughout the recruitment process.

HR Operations:

• Manage onboarding, induction, and training processes for new hires.
• Develop and implement HR policies aligned with company values and legal compliance.
• Oversee performance management, employee engagement, and career development initiatives.
• Act as a strategic advisor to leadership on workforce planning and employee retention strategies.
• Handle employee relations, conflict resolution, and HR compliance issues.
• Labour Law Compliance

Team Management:

• Lead and mentor a small team of recruiters and HR coordinators.
• Set goals, monitor performance, and ensure the team meets KPIs and deadlines.
• Foster a collaborative and inclusive work environment.

Qualifications

• Bachelor's degree in human resources, Business Administration, or a related field (Master’s preferred).
• 5-6 years of experience in HR and recruitment, with at least 2 years in a leadership role.
• Proven experience hiring for IT/tech roles, preferably Salesforce-related positions.
• Strong knowledge of recruitment tools, ATS platforms, and HR management systems.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Skills:

• Familiarity with Salesforce and its ecosystem is a strong advantage.
• Experience with diversity hiring and employer branding initiatives.