Senior SAP C4C Functional Consultant

Major Responsibilities:-

To be a part of the SAP C4C Functional team operating from KSB Tech Pune and work closely with KSB SE KGaA IT, Global Process Owners for SAP C4C.

As a C4C senior functional consultant, you will support business users for C4C-related topics to achieve defined business goals for related tasks like …

• Employee and Service Agent Management tasks;
• Master and page Layouts, Language Adaptations, Code list restrictions and other Administrator tasks;
• C4C business configuration, fine-tuning activity and web service monitoring;
• Translation topics like

- translation for CD fields,

- translation for KUT fields

• Maintaining Workflow rules like

- General Workflow Rules

- C4S Rollout Workflow Rules

• Data Workbench Activities like

- Data maintenance: Update/insert/delete (ASM, ISM KSB code etc)

- Create Odata service

- Creating a migration template

• Configuration of C4C solution using OData, KUT, Workflows, MDR, Mashups
• SAP C4S Rollout Activities
• SAP Business One Rollouts and support functions

Skill set and experience required in the areas of:-

• Experience with SAP C4C Sales and Service business processes.
• Experience with C4C business configuration, fine-tuning activity and web service monitoring.
• Excellent knowledge of Master and page Layouts, Language Adaptations, Code list restrictions and other Administrator tasks.
• SAP ERP and IDOC experience will be helpful
• Self-starter, Good Communication and Analytical skill
• Ability to guide and support team members
• Able to work with global teams