Bioinformatics Analyst - Product Support Expert

About Krishagni

Founded in 2009, Krishagni is a "software product company" specialising in developing software for medical research. Our flagship product, OpenSpecimen, is trusted by over 100 customers across 20 countries. We are a close-knit team of 15+ professionals, operating with a flat hierarchy and a culture free from office politics. At Krishagni, we value performance and innovation and reward excellence generously.

Role & responsibilities

* Work closely with customers and internal teams to master the OpenSpecimen product.

* Responsible for configuring, customizing, and supporting the product

* Should be able to use JSON, JavaScript, SQL, R, Python, and other similar tools.

* This position is ideal for someone with a technical mindset, a passion for problem-solving, and an interest in delivering excellent end-user support.

Preferred candidate profile

B.Sc or M.Sc in any bio science or info stream with a flair for programming in SQL, Java Script, R, etc.

Perks and benefits

* Salary and performance bonus

* Rewarding environment to learn and prosper

* Liberal and stressfree work culture

* Five days a week