Senior Systems Engineer, Hybrid Cloud & Operating Systems

Engineering and Operations : In conjunction with global IT Infrastructure team - evaluate, engineer, plan, install, configure, deploy and administer solution related to Core services and hybrid-cloud infrastructure technology components; include maintaining N-1 platforms or systems upgrades and patching, systems refreshes and/or enhancements across existing and future enterprise landscape as required from lower environments (Sandbox, Dev, Test, QA, Pre-Prod) to production and disaster recovery environment.

In conjunction with other Kontoor Global IT and managed services provider, perform/supervise/delegate day-to-day administration and operations activities (e.g., monitoring and troubleshooting of the enterprise collaboration, web services, and hybrid infrastructure systems, respond to system s problems, systems tuning and capacity management, etc.) utilizing Kontoor s enterprise standards process, procedures and leveraging industry best practices. Work directly with internal global IT groups and vendor resources to achieve project goals and provide ongoing support of the system.

Participate with troubleshooting, incident response, change control, testing and validate infrastructure changes or problems across the hybrid-cloud infrastructure and distributed environment.

Participate in Off-hours Support On-Call Rotation.

Provide regular communication to Kontoor IT management and leadership team on internal team initiatives, Infrastructure related projects, and other work assignment.

Architecture Standards and Strategy: Serving as the subject matter expert/lead technical resource for current and future Kontoor s hybrid-cloud and distributed infrastructure related platforms and components to support multiple, parallel projects and global IT initiative while maintaining reliability, performance, and ensuring best practices are implemented to sure-up Kontoor s business.

Collaborate with application analysts, solution architects, and IT system owners to provide oversight and consultation during technical design, build, test and operational phases including active issue management and resolution of Kontoor s global hybrid cloud infrastructure landscape (such as compute, storage, HA, security, data protection and disaster recovery capabilities). Peer review of technical solution designs to ensure consistency with Kontoor s Global IT Standards and strategic alignments. Research trends in technologies; determines and propose trends and technologies applicable to optimizing and advancing Kontoor IT and business capabilities.

Participate in design sessions of technical infrastructure cloud processes, integrate solutions into existing infrastructure and continuous improvement of standards, processes, procedure across the function are of responsibility.

Review, validate, develop technical designs, prototypes, process designs, testing, training, and definition of support procedures for systems deployment in Cloud/On-Prem infrastructure(s)

Develop and maintain appropriate documentation for architecture, design, implementation, standard operating procedures, and testing activities.

Stakeholder and Vendor Management: Build, develop, and grow business relationships with users, within Kontoor Global IT Infrastructure / Application / Security and with partner and vendors. This includes working with internal and external Infrastructure and Networking teams to provide support for both current and future Kontoor s hybrid-cloud datacenter landscapes.

12 + years Enterprise IT industry experience encompassing a wide range of skill set, roles and industry verticals including a large-scale global IT operation, design, implementation, migrations, transformations, deployment rollout including broad experience with driving IT platform architecture / design / administration , service management and IT governance/control processes.

Hybrid-cloud technologies supporting and maintain a global hybrid datacentre with Microsoft Azure Cloud infrastructure and Enterprise OpenShift. Major Linux Operating Systems, SUSE and RHEL. SUSE RHEL supporting SAP S4 HANA preferred Microsoft Windows hybrid domain infrastructure environment, including Server 2012, 2016, 2019, 2022, Office 365, Exchange online, SharePoint, and all forms of Active Directory and DNS services. Hyper-Converged Infrastructure and datacenter virtualization, Nutanix AHV, Hyper-V cluster, Azure Stack. Nutanix AHV on Dell XC-Core server hardware preferred Enterprise hybrid-cloud Data backup, recovery and SAN storage technologies, Commvault, Cisco MDS SAN and Dell/EMC PowerMax array experience preferred UNIX/Linux/AS400 domain infrastructure environment, including IBM Power Series hardware, AIX v6.2 - v7.2, RedHat Enterprise SUSE Linux, IBM System i AS400 systems Enterprise database, analytic and reporting platforms - SQL Server (include HA clustering), Azure SQL Services, Azure DataFactory (including SSIS, SSRS, SSAS, ETL, Power BI), Oracle, mySQL, MogoDB, DB2 and Informix, etc.) Enterprise Modern End User Computing platform technologies for virtual desktop, hosted desktop/applications, application packaging/delivery such as Intune, Azure Windows Virtual Desktop FSLogic experience preferred

Experience with infrastructure orchestration and automation (Infrastructure-as-Code, Configuration-as-Code) for provisioning and management of on-premises infrastructure, Azure hosted Infrastructure-as-a-Service and Platform-as-a-Service capabilities (Azure) including virtual networks, virtual machines, and data services

Experience with agile IT framework, CI/CD platforms and tools such as Azure DevOps, Pipeline, Git, Puppet, Chef, or Ansible

Experience with scripting and automating Infrastructure and cloud platforms using scripting languages, tools and management of script libraries such as Azure PowerShell, PowerShell, Azure ARM, Python, Bash, Ansible Tower, Broadcom (CA) Automic

Advance level knowledge of networking, TCP/IP, routers, load balancers and XML gateway devices, including IPv4, IPv6, SFTP, SSH, PKI, TCP/IP, DNS, HTTPS, etc.

Bachelor s Degree in Computer Science, Software Engineering, Industrial Engineering, Management Information Systems, or related field preferred.