Customer Success Executive

Job Title: Customer Success Executive

Skills Required:
1. Excellent communication skills (both verbal and written).
2. Proficiency in design tools like Canva or any other similar software for creating visual content.
3. Problem-solving mindset and customer-oriented attitude.

Experience:
- 1+ year experience in a Community Manager or Customer Success role.
- Graduates with relevant skills are encouraged to apply.

Key Responsibilities:
- Act as the primary point of contact for customers, ensuring their satisfaction and success with our platform.
- Assist in onboarding new customers, guiding them through product features, and addressing their queries promptly.
- Foster and maintain relationships with customers, ensuring continuous engagement and support.
- Collaborate with internal teams to resolve customer issues and improve customer experience.
- Create visually appealing content using Canva or similar design tools to engage customers and enhance communication.

CTC: 2.4 LPA (in hand; the only deduction is professional tax of 200 per month)

Who Can Apply:
- Graduates with excellent communication and design skills.
- Individuals with 1+ year experience in Customer Success or Community Manager roles.

If you are passionate about building relationships and helping customers succeed, we encourage you to apply!