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12 Knowledgeworks Global Jobs
Specialist - Digital Support Services
8-13 years
₹ 8 - 12L/yr
Mumbai
1 vacancy
Specialist - Digital Support Services
Knowledgeworks Global
posted 4d ago
Job Description
We are looking out for someone good with Digital Customer Services
- Platform support: Specifically, experience supporting technical platforms, ideally in a client-facing environment.
- Incident management: Familiarity with ticketing systems and incident resolution processes.
- Technical troubleshooting: Skills in log analysis, database support, and potentially cloud platforms.
- Customer service: Proven ability to manage and resolve customer issues effectively.
Job Location - Andheri East (Marwah Center)
Minimum 8+ years of experience
9 hours general shift (9:30 AM 10:00 PM window)
(Hybrid Module – Need to come on Mon/Wed/Thurs to Office)
Saturday and Sunday fix off
Interested candidates please mail resume on hiren.narwani@kwglobal.com OR Whatsapp on 9820198586
Employment Type: Full Time, Permanent
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