Associate/Senior Associate - Operations

Job Overview:

The Operations Associate will manage student applications, ensuring timely and accurate submissions to universities while maintaining communication with Partners. This role requires a strong focus on detail, organizational skills, and the ability to work effectively across teams to ensure smooth and efficient processing of applications.

Key Responsibilities:

• Process student applications and upload required documents.
• Regularly update application statuses on the ATS platform.
• Address Partner queries regarding course availability, entry requirements, and fees.
• Cross-check and verify information on university websites to ensure accurate platform details.
• Review academic documents, language test scores, and work experience before submission.
• Follow up with Partners to resolve pending documents or issues.
• Maintain detailed records of application progress and status updates.