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3 Kanchana Hyundai Jobs
Service Support
Kanchana Hyundai
posted 5mon ago
Job Role Insights
Fixed timing
Key skills for the job
Job Description
Kanchana Hyundai is looking for Service Support to join our dynamic team and embark on a rewarding career journey.
- Customer Interaction: Interacting with customers or clients via phone, email, chat, or in person to address their questions, concerns, or service needs
- Problem Resolution: Listening to customer issues and providing effective solutions or troubleshooting assistance to resolve problems
- Product or Service Knowledge: Maintaining a deep understanding of the company's products, services, policies, and procedures to effectively assist customers
- Technical Support: Offering technical assistance and guidance, especially in industries such as IT, software, or electronics
- Documentation: Recording and maintaining detailed records of customer interactions and service requests for reference and follow-up
- Complaint Handling: Handling customer complaints and escalations in a professional and empathetic manner, aiming to reach a satisfactory resolution
- Information Dissemination: Providing information to customers about product features, pricing, availability, and any relevant updates or changes
- Order Processing: Assisting with order placement, tracking, and status inquiries, ensuring timely delivery or service completion
Employment Type: Full Time, Permanent
Read full job description What people at Kanchana Hyundai are saying
What Kanchana Hyundai employees are saying about work life
based on 9 employees
Strict timing
Monday to Saturday
Within city
Day Shift
Kanchana Hyundai Benefits
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